On today's episode, Dr. Mark Costes welcomes Max Shore from Lassie to explore one of the most frustrating and overlooked areas in dentistry—revenue cycle management. They discuss why billing, collections, and insurance follow-up remain such major pain points for practices, how AI is beginning to automate repetitive financial workflows, and what it takes to build a system that improves accuracy, speeds up collections, and reduces administrative burden.

Max also shares insights from working with thousands of practice owners, along with Lassie's bigger vision for the future of dental billing, insurance verification, and practice finance automation.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

• lassie.ai/dsi
• https://www.truedentalsuccess.com
• Dental Success Network
• Subscribe to The Dentalpreneur Podcast