How can you build stronger human connections at work and lift your team out of the awkward zone?

In this thought-provoking episode of the Happier at Work podcast, Aoife O’Brien is joined by Jen Marr, author, researcher, and expert on supportive workplace cultures. They explore the essential human skills that leaders need in today’s rapidly changing, tech-driven world. Drawing from her rich personal and professional journey, Jen shares insights from her books "Showing Up" and "Lifting Up," delving into the art of meaningful support, tackling loneliness and isolation, and offering practical frameworks for leaders guiding their teams through uncertainty and disruption.

In This Episode, You’ll Discover:

1. The “awkward zone”. Many well-intentioned people struggle to provide meaningful support, especially during difficult times, due to fear of saying or doing the wrong thing.
2. Tools and clear boundaries for when to escalate issues, how to differentiate between manager, HR, and mental health professional roles, and how to build sustainable supportive cultures.
3. How to create psychologically safe environments.
4. The importance of leading by example. Effective support is pragmatic, not just emotional.

Related Topics Covered:

Lonliness & Empathy, Supportive Leadership, Younger Generations at Work

Connect with Aoife O’Brien | Host of Happier at Work®:

1. Website
2. LinkedIn
3. YouTube

Connect with Jen Marr | Founder & CEO of Showing Up LLC:

1. LinkedIn
2. Website

Related Episodes You’ll Love:

Episode 181: Exploring Leading Indicators for Happier Workplaces with Zach Mercurio

Episode 195: Workplace Culture Dynamics Creating a Positive Work Environment with Caroline Collins

Episode 218: How Can You Improve Happiness and Trust at Work with matt Phelan

About Happier at Work®

Happier at Work® is the podcast for business leaders who want to create meaningful, human-centric workplaces. Hosted by Aoife O’Brien, the show explores leadership, career clarity, imposter syndrome, workplace culture, and employee engagement — helping you and your team thrive.

If you enjoy podcasts like WorkLife with Adam Grant, The Happiness Lab, or Squiggly Careers, you’ll love Happier at Work®.

Join Aoife O’Brien for weekly insights on leadership, workplace culture, career clarity, imposter syndrome, and creating work that works for you.

Website: https://happieratwork.ie LinkedIn: https://www.linkedin.com/in/aoifemobrien/ YouTube: https://www.youtube.com/@HappierAtWorkHQ

Mentioned in this episode:

Thriving Talent book

Book