The Law Firm Owner Podcast

#280: Client Growth vs. Retention: Taking a Sabbatical from Professional Relationships


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Have you ever experienced an organization grasping tightly onto you as a client at all costs, even if it wasn’t in your best interest to stay? Maybe you’ve done this with your own clients in the name of retention. You probably already know this doesn’t feel good to anyone, and it’s also not the healthiest way to run your business. At Velocity Work, Melissa takes a different approach.

 

Tune in this week to hear where Melissa stands on client retention and when it might be time to let a client fly on their own. You’ll learn the importance of recognizing how a step back could be a positive move in your client’s journey, examples of when sabbaticals in your professional relationships might be necessary, and Melissa’s top tips for approaching these partnerships with honesty, trust, and a focus on long-term growth.

 

Get full show notes, transcript, and more information here: https://www.velocitywork.com/280

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The Law Firm Owner PodcastBy Melissa Shanahan

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