Ever lost money (or sleep) over a wrong order, delayed shipment, or missing item? You’re not alone — and in this episode, Rebecca Hay shares the honest, behind-the-scenes mistakes she made in her own interior design business so you can skip the pain and get straight to solutions.

Rebecca opens up about the $10,000 sofa mistake that shaped her approach to systems, the software (and simple tools) that can save your sanity, and how to set up order tracking so nothing falls through the cracks. You’ll learn why cross-check systems matter, when to consider outsourcing procurement, and how regular check-ins can protect your profit and client relationships.

This episode is packed with practical, actionable advice whether you’re just starting your design business or you’re scaling up with a team. If you’ve ever wondered how to organize your orders, track project details, and avoid costly errors, this is the episode for you.

Episode Highlights

• The biggest ordering mistakes designers make (and how to avoid them)
• Rebecca’s favorite software + tracking tools
• When to outsource order management
• The step-by-step system to keep your projects on track
• Why regular order status meetings are a game-changer

Hit play and get ready to transform how you run your business — with less chaos and more profit.

 

Episode Resources

• Programa
• Studio Designer
• Ivy
• Sign up for my workshop here: https://rebeccahay.com/grow

 

 

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