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How can mid-career professionals engage in diversity, equity, and inclusion (DEI) conversations without fear of saying the wrong thing? Bernadette Smith, CEO of the Equality Institute, shares her ARC Method—Ask, Respect, Connect—a simple yet powerful approach to fostering authentic connections while ensuring psychological safety at work.
In This Episode, You'll Learn:
✅ How to navigate DEI discussions with confidence and "kind curiosity"
✅ Why over-apologizing for mistakes can do more harm than good
✅ How to build meaningful relationships in workplaces scaling back DEI efforts
✅ Why progress in social movements includes setbacks—but connections endure
✅ How pickleball (yes, pickleball!) offers surprising lessons in inclusion
Key Takeaways:
✔ The ARC Method makes DEI conversations more approachable and effective
✔ A simple, sincere apology is better than over-apologizing
✔ Asking for help isn’t a weakness—it strengthens relationships
✔ DEI isn’t about political correctness—it’s about harnessing diversity for success
Subscribe to Bernadette’s newsletter → FiveThingsDEI.com
Bernadette Smith’s Website → https://BernadetteSmith.com
Listen to her podcast → Five Things in 15 Minutes
If you're looking to lead with inclusion and confidence, this episode is a must-listen!
Support the show
Ready to give your career the jumpstart it needs to whatever is next? Schedule a $197 Career/Leadership Strategy Session. Click here to learn more about how this transformative strategy session will help you.
Visit https://johnneral.com/resources to:
Please leave a rating and review on Apple Podcasts here.
Connect with John on LinkedIn here.
Get John's New Mid-Career Journal on Amazon here.
Follow John on Instagram @johnneralcoaching.
Subscribe to John's YouTube Channel here.
By John Neral5
5353 ratings
Send us a text
How can mid-career professionals engage in diversity, equity, and inclusion (DEI) conversations without fear of saying the wrong thing? Bernadette Smith, CEO of the Equality Institute, shares her ARC Method—Ask, Respect, Connect—a simple yet powerful approach to fostering authentic connections while ensuring psychological safety at work.
In This Episode, You'll Learn:
✅ How to navigate DEI discussions with confidence and "kind curiosity"
✅ Why over-apologizing for mistakes can do more harm than good
✅ How to build meaningful relationships in workplaces scaling back DEI efforts
✅ Why progress in social movements includes setbacks—but connections endure
✅ How pickleball (yes, pickleball!) offers surprising lessons in inclusion
Key Takeaways:
✔ The ARC Method makes DEI conversations more approachable and effective
✔ A simple, sincere apology is better than over-apologizing
✔ Asking for help isn’t a weakness—it strengthens relationships
✔ DEI isn’t about political correctness—it’s about harnessing diversity for success
Subscribe to Bernadette’s newsletter → FiveThingsDEI.com
Bernadette Smith’s Website → https://BernadetteSmith.com
Listen to her podcast → Five Things in 15 Minutes
If you're looking to lead with inclusion and confidence, this episode is a must-listen!
Support the show
Ready to give your career the jumpstart it needs to whatever is next? Schedule a $197 Career/Leadership Strategy Session. Click here to learn more about how this transformative strategy session will help you.
Visit https://johnneral.com/resources to:
Please leave a rating and review on Apple Podcasts here.
Connect with John on LinkedIn here.
Get John's New Mid-Career Journal on Amazon here.
Follow John on Instagram @johnneralcoaching.
Subscribe to John's YouTube Channel here.

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