Everyone who steps into our workshop room brings their own experience. An emotional backpack of mosaic stories, hardships and histories - some, more traumatic than others.

But the weight of trauma demands a special kind of care: far beyond empathy, we must show up with a deep sensitivity and respect that fosters non-triggering, inclusive spaces.

Rachael Dietkus knows this better than most. As a social worker-designer and the first trauma-informed subject matter expert at the White House, she’s been at the helm of understanding some big, complex social issues - from masked gun violence, to how racism shows up in healthcare.

This week, Rachael teaches us her craft of trauma-informed design, peppered with brilliant anecdotes, thoughtful insights and guidance - there’s lots to learn, think about, and apply. 

Find out about:

• What it means to facilitate with trauma sensitivity
• The importance of rejecting rigidity to make space for deep, meaningful conversations 
• The key difference between therapy and facilitating therapeutic exchanges
• The importance of eliminating the element of surprise when dealing with complex issues
• How to foster safe spaces that don’t demand a vulnerability of participants 

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Links:

Watch the video recording of this episode on YouTube.

Connect to Rachael Dietkus:

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Website

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