30 Minutes to President's Club | No-Nonsense Sales

30 Minutes to President's Club | No-Nonsense Sales

By Armand Farrokh & Nick CegelskiBusinessCareersManagement
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  • Typical duration

    32 min

    per episode

  • If it hooks

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30 Minutes to President's Club | No-Nonsense Sales episodes

  • #306 - Hall of Fame: Ryan Reisert

    FOUR ACTIONABLE TAKEAWAYS

    • Use the 80/20 principle - if someone hasn’t picked up within 5 calls, start expanding your efforts in the other channels.
    • Prioritize direct dials & operations (their job is to transfer you). Avoid gatekeepers when possible.
    • Document your channel validation. For phones: direct vs operator, validated vs not validated, etc.
    • Focus on the tone/pace of your opener vs the words themselves. Then preface with the intent of your call to lower their guard.

    • PATH TO PRESIDENT’S CLUB

      • Student of Sales, Principal @ Reisert Consulting
      • Director, Paid Media + Audience @ Sprinklr
      • VP Sales @ Booshaka, Inc. (Acquired by Sprinklr)

      • RESOURCES DISCUSSED

        • Join our weekly newsletter
        • Things you can steal

        • 30MPC Training: 30mpc.com/training

          35 min
        • #305 - Cloning Your Top Reps by Identifying What Good Looks Like (Kevin "KD" Dorsey)

          FOUR ACTIONABLE TAKEAWAYS

          • When working with reps and trying to help them improve, work backwards from what you want to the prospect to say then build what they need to do to get them to say that
          • Coach forward vs. backwards, coach to prepare so that future performance will be better and they feel more prepared for actual scenarios approaching
          • Have each one "What Great Looks Like" exercise per manager per quarter, pick one metric, find the rep who is the best at that, then diagnose the different behaviours they exhibit to adopt across the rest of your team
          • Use the "Four Ds" to roll out WGLL across your team - define what good looks like, document it, demonstrate it with training, and deliberately practice it by scoring reps performing the new tactics on calls

          • PATH TO PRESIDENT’S CLUB

            • SVP of Sales and Partnerships @ Bench Accounting
            • Practice Lead, Revenue Leadership @ Winning by Design
            • VP of Inside Sales @ PatientPop Inc.
            • Head of Sales Enablement & Development @ ServiceTitan
            • VP of Sales @ SnackNation

            • RESOURCES DISCUSSED

              • Read: Join our weekly newsletter
              • Steal: Templates, drips, scripts
              • Watch: How to get an accurate picture of your team's pipeline ft. KD
              • Listen: How to build a winning sales team ft. KD
              • KD's past episodes:
              • Build a Winning Sales Team
              • Discovery Part 1
              • Discovery Part 2
              • Getting Prospects to Agree to Their Problem

              • 30MPC Training: 30mpc.com/training

                36 min
              • #304 - Sell Playbook: How To Ask Discovery Questions To Uncover Business Problems (Nick & Armand)

                FOUR ACTIONABLE SALES TAKEAWAYS

                • Avoid interrogating the prospect with surface level questions, use vertical questions to get deeper and give meaning to your questions
                • Try to avoid putting words into your prospect's mouth or leading them with stereotypical sales questions that make them feel trapped
                • Aim to uncover the prospect's situation, problems, and impacts with questions like "Why did you take the call?", "
                • Recap what you've learned and give back by sharing a story or a very short "harbour tour demo"

                • RESOURCES DISCUSSED

                  • Join our weekly newsletter
                  • Things you can steal
                  • Early access to The Book on Cold Calling

                  • 30MPC Training: 30mpc.com/training


                    38 min
                  • #303 - Hall of Fame: Chris Orlob

                    FOUR ACTIONABLE TAKEAWAYS

                    • Ask your inbound leads what prompted them to take the call.
                    • Start your calls with outbound leads by calling out that they might not know what you do and explaining the problems you solve. Then make the transition into discovery. 
                    • Categorize buyers’ answers into problem language or solutions language. Buyers often answer “problem” questions with solutions, so ensure you get the problem language.
                    • Avoid discovery fatigue with a mix of emotionally intelligent techniques. (Examples: quick customer stories, summarizing, questions)

                    • PATH TO PRESIDENT’S CLUB

                      • Co-Founder & CEO @ Stealth Startup
                      • Director of Sales & Go-To-Market @ Gong
                      • Co-Founder & CEO @ Conversature
                      • Regional Sales Manager - New Business @ InsideSales.com 

                      • RESOURCES DISCUSSED

                        • Join our weekly newsletter
                        • Things you can steal

                        • 30MPC Training: 30mpc.com/training

                          31 min
                        • #302 - Keeping Reps Accountable to Their Forecasts (John Sherer, Growth Assistant)

                          FOUR ACTIONABLE LEADERSHIP TAKEAWAYS

                          • Do a bi-weekly "pipe squeeze" (pipeline review) with each rep share your screen and take notes as you go to save time & maintain control
                          • Discounts drive velocity, when a deal has stalled or there is no next step, use a manager email to see if a pricing incentive will move the close date
                          • Ask the same 5 questions in deal review - Deal size, deal close date, buyer buy in, next step, and any incentives on the deal. Send the update to your leader for upward transparency
                          • Only have reps forecast deals in pipeline for the month then run the historical math to see what may change both positive or negative

                          • PATH TO PRESIDENT’S CLUB

                            • COO @ Growth Assistant
                            • VP of Sales @ Lattice
                            • Sales Director @ Lattice
                            • VP of Sales @ Appcues

                            • RESOURCES DISCUSSED

                              • Join our weekly newsletter
                              • Things you can steal

                              • 30MPC Training: 30mpc.com/training

                                33 min
                              • #301 - Skyrocketing Close Rates with Onsites (Michelle Cecil, Procore)

                                FOUR ACTIONABLE SALES TAKEAWAYS

                                • Recognize your SE and team members who help you on deals & onsites
                                • Call each attendee after a meeting to thank them for their time and ask them for their feedback
                                • When pitching an onsite be prescriptive about what's in it for your champion and close with "Do you think your team would be open to something like that" as a softer ask
                                • Send a multiple choice pre-meeting survey to each of a meeting's attendees to ask questions about the client's current state

                                • PATH TO PRESIDENT’S CLUB

                                  • Commercial Sales Manager @ Procore
                                  • Account Executive, Enterprise @ Procore
                                  • Account Executive, Majors @ Procore
                                  • Account Executive, Mid-Market @ Procore

                                  • RESOURCES DISCUSSED

                                    • Join our weekly newsletter
                                    • Things you can steal

                                    • 30MPC Training: 30mpc.com/training

                                      35 min
                                    • #300 - Hall of Fame: Henry Schuck

                                      FOUR ACTIONABLE TAKEAWAYS

                                      • Don’t let the fear of breaking rapport prevent you from asking for the next step.
                                      • Answer the yes-or-no questions and SHUT UP!
                                      • Figure out their vision through discovery, then tell the story of their business in terms of how other world class teams use you to achieve it.
                                      • Turn the CEO's team into your champions to get the inside scoop on everything about them beforehand.

                                      • PATH TO PRESIDENT’S CLUB

                                        • CEO & Founder @ ZoomInfo
                                        • CEO & Co-founder @ DiscoverOrg
                                        • Adjunct Professor @ Washington State University

                                        • RESOURCES DISCUSSED

                                          • Join our weekly newsletter
                                          • Things you can steal

                                          • 30MPC Training: 30mpc.com/training

                                            29 min
                                          • #299 - How To Move Indecisive Customers With The JOLT Effect

                                            Top performers deal with buyer hesitancy just like everyone else.

                                            Their secret to driving deals forward?

                                            A simple framework for handling indecision.

                                            In this show, Matt Dixon and Jen Allen-Knuth will teach you how to use this game changing framework (called the JOLT effect) to move even the most hesitant buyers forward…

                                            No matter where they are in your sales cycle.


                                            RESOURCES DISCUSSED

                                            • Sign up for more live sessions like this one
                                            • Join our weekly newsletter
                                            • Things you can steal

                                            • 30MPC Training: 30mpc.com/training



                                                59 min
                                              • #298 - Rep Shadowing & Ridealongs Done Right (Paul Canty, Pulley)

                                                FOUR ACTIONABLE LEADERSHIP TAKEAWAYS

                                                • Shadowing to remind yourself and your reps of the basics to spot opportunity areas
                                                • Setting a goal without a "how" is not a real goal, you have to understand how a rep is going to reach the goal while setting them
                                                • Always level with reps before you shadow a call to clarify the role they want you to play on the call & tell them what you hope
                                                • Use "Mr.Potato Head" personalization to ramp reps from generic persona based personalizaiton, to trigger based personalization, to full email personalization

                                                • PATH TO PRESIDENT’S CLUB

                                                  • Head of Sales @ Pulley
                                                  • Senior Manager, New Business Sales @ Lattice
                                                  • Director of Sales Development @ Lattice
                                                  • Head of Sales Development @ Lattice

                                                  • RESOURCES DISCUSSED

                                                    • Join our weekly newsletter
                                                    • Things you can steal

                                                    • 30MPC Training: 30mpc.com/training

                                                      31 min
                                                    • #297 - May Special: Negotiation ft. Chris Voss (part 2)

                                                      FOUR ACTIONABLE TAKEAWAYS

                                                      • When responding to another parties asks in a negotiation, co-create the solution with them rather than going away and making a new offer to ensure they feel like it was a collaborative exercise
                                                      • When prospects do things you like, label their actions positively to give them affirmations and encourage further positive actions
                                                      • When aligning on a solution that works don't agree too quickly because the prospect will think they could've gotten a better deal, use a label like "Seems like that would be a good deal for you..."
                                                      • Use the "Late Night DJ" voice to draw lines without having to say "no" or confront your buyers

                                                      • RESOURCES DISCUSSED

                                                        • Join our weekly newsletter
                                                        • Things you can steal
                                                        • Chris' Newsletter "The Edge"

                                                        • 30MPC Training: 30mpc.com/training

                                                          31 min

                                                        About 30 Minutes to President's Club | No-Nonsense Sales

                                                        From the publisher's feed

                                                        The #1 sales podcast in the world, fueled by hyper-actionable sales tactics from the top 1% sellers at companies like Salesforce, Gong, Outreach, Slack, LinkedIn, Keller Williams, Northwestern Mutual.

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