6 Figure Creative

#379: The 6‑Star Client Experience That Doubles Referrals & Repeat Work


Listen Later

Let me make something clear:

Referrals aren’t BAD.

Just don’t rely on them as your ONLY source of leads.

But a client is a client, and if people are sending them your way, you’re not gonna say no!

And the best way to bring in more referrals is to deliver a “6 Star Client Experience.”

If you’ve ever been to a 5-star hotel, you know it’s the little details that make it luxury:

The chocolate on your pillow, the handwritten note, how your bags somehow appear in your room while you're checking in…

There's no such thing as a 6-star hotel. It doesn't officially exist.

Which is exactly why, as a freelancer, you should be aiming to create a 6-star experience SO smooth and thoughtful that your clients would feel stupid NOT referring you.

This week’s podcast episode is full of ways to create that 6-star client experience.

Easy to implement - but 99% of freelancers will NEVER do it.

I’m breaking down:

  • What to do RIGHT after you take payment that instantly reverses any buyer’s remorse
  • The surprise and delight offboarding that triggers your client’s “natural referral instinct”
  • The post-project nurture system that turns one client into many
  • For full show notes, visit https://6figurecreative.com/379

    ...more
    View all episodesView all episodes
    Download on the App Store

    6 Figure CreativeBy Brian Hood

    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    384 ratings


    More shows like 6 Figure Creative

    View all
    The Smart Passive Income Online Business and Blogging Podcast by Pat Flynn

    The Smart Passive Income Online Business and Blogging Podcast

    3,456 Listeners

    Creative Pep Talk by Andy J. Pizza

    Creative Pep Talk

    1,992 Listeners

    Daily Creative with Todd Henry by Todd Henry

    Daily Creative with Todd Henry

    515 Listeners

    The GaryVee Audio Experience by Gary Vaynerchuk

    The GaryVee Audio Experience

    16,830 Listeners

    Social Media Marketing Podcast by Michael Stelzner, Social Media Examiner

    Social Media Marketing Podcast

    1,439 Listeners

    The Amy Porterfield Show by Amy Porterfield

    The Amy Porterfield Show

    4,598 Listeners

    The Chase Jarvis LIVE Show by Chase Jarvis

    The Chase Jarvis LIVE Show

    577 Listeners

    And The Writer Is...with Ross Golan by And The Writer Is

    And The Writer Is...with Ross Golan

    1,028 Listeners

    2Bobs—with David C. Baker and Blair Enns by David C. Baker and Blair Enns

    2Bobs—with David C. Baker and Blair Enns

    260 Listeners

    The Game with Alex Hormozi by Alex Hormozi

    The Game with Alex Hormozi

    4,436 Listeners

    The Diary Of A CEO with Steven Bartlett by DOAC

    The Diary Of A CEO with Steven Bartlett

    8,861 Listeners

    Broken Record with Rick Rubin, Malcolm Gladwell, Bruce Headlam and Justin Richmond by Pushkin Industries

    Broken Record with Rick Rubin, Malcolm Gladwell, Bruce Headlam and Justin Richmond

    4,135 Listeners

    The Futur with Chris Do by The Futur

    The Futur with Chris Do

    853 Listeners

    The Think Media Podcast by Think Media

    The Think Media Podcast

    795 Listeners

    AI Explored by Michael Stelzner, Social Media Examiner—AI marketing

    AI Explored

    85 Listeners