6 Figure Creative

#379: The 6‑Star Client Experience That Doubles Referrals & Repeat Work


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Let me make something clear:

Referrals aren’t BAD.

Just don’t rely on them as your ONLY source of leads.

But a client is a client, and if people are sending them your way, you’re not gonna say no!

And the best way to bring in more referrals is to deliver a “6 Star Client Experience.”

If you’ve ever been to a 5-star hotel, you know it’s the little details that make it luxury:

The chocolate on your pillow, the handwritten note, how your bags somehow appear in your room while you're checking in…

There's no such thing as a 6-star hotel. It doesn't officially exist.

Which is exactly why, as a freelancer, you should be aiming to create a 6-star experience SO smooth and thoughtful that your clients would feel stupid NOT referring you.

This week’s podcast episode is full of ways to create that 6-star client experience.

Easy to implement - but 99% of freelancers will NEVER do it.

I’m breaking down:

  • What to do RIGHT after you take payment that instantly reverses any buyer’s remorse
  • The surprise and delight offboarding that triggers your client’s “natural referral instinct”
  • The post-project nurture system that turns one client into many
  • For full show notes, visit https://6figurecreative.com/379

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    6 Figure CreativeBy Brian Hood

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