Companies always say their top priority is customer service, but all too often they fall short of that goal. What bugs you as a consumer? Is it the fine print in advertisements? Fake discounts? Maybe problems making returns or repair people who can't make the fix?

Something a little different in this episode. We’ll hear from a few members of the Checkbook team and several subscribers who have gripes they want to share.

Do you have a gripe about something in the marketplace? Tell us about it. Be advised: We can’t solve individual problems, but we may ask you to join us on a future episode.

Additional Resources:

How to Complain and Get Results