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What kind of leader are you—an abdicator, a dominator, a protector, or a liberator?
In this week’s episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey break down the Support-Challenge Matrix—a powerful framework for understanding leadership styles and their impact on team culture, performance, and growth.
Drawing from real-world experiences in building a $5M cleaning company, they explore how different leadership approaches shape everything from customer service to employee retention. From the pitfalls of apathy and fear-based management to the dangers of overprotecting your team, this conversation highlights why the most successful leaders balance high support with high challenge. The result? Empowered employees, loyal customers, and a thriving business culture built to last.
Whether you’re leading a small team, scaling your cleaning company, or simply looking to strengthen your leadership skills, this episode delivers practical insights you can apply immediately.
👉 Learn more strategies, tools, and resources for building a profitable cleaning business at profitcleaners.com,
Don’t miss your chance to join the upcoming live event in Albuquerque. Join us in Albuquerque, October 1–3, for what may be our FINAL behind-the-scenes live event. Grab your ticket now at profitcleaners.com/liveevent
Highlights:
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By Brandon Schoen | Brandon Condrey4.9
5757 ratings
What kind of leader are you—an abdicator, a dominator, a protector, or a liberator?
In this week’s episode of the Profit Cleaners podcast, Brandon Schoen and Brandon Condrey break down the Support-Challenge Matrix—a powerful framework for understanding leadership styles and their impact on team culture, performance, and growth.
Drawing from real-world experiences in building a $5M cleaning company, they explore how different leadership approaches shape everything from customer service to employee retention. From the pitfalls of apathy and fear-based management to the dangers of overprotecting your team, this conversation highlights why the most successful leaders balance high support with high challenge. The result? Empowered employees, loyal customers, and a thriving business culture built to last.
Whether you’re leading a small team, scaling your cleaning company, or simply looking to strengthen your leadership skills, this episode delivers practical insights you can apply immediately.
👉 Learn more strategies, tools, and resources for building a profitable cleaning business at profitcleaners.com,
Don’t miss your chance to join the upcoming live event in Albuquerque. Join us in Albuquerque, October 1–3, for what may be our FINAL behind-the-scenes live event. Grab your ticket now at profitcleaners.com/liveevent
Highlights:
Links/Resources Mentioned:

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