Unprofessional habits could be costing you members and undermining your trustworthiness as a gym owner… but what does professionalism truly look like?

Both Dan Uyemura and Nick Reyes are former gym owners and current gym obsessives. That means they know the do's and don’ts of running a professional gym, from avoiding the “petrified cat s**t” problem to showing up prepared and polished.

Want to share your wildest story of unprofessionalism at the gym or a moment when your own professionalism paid off? We’re all ears: [email protected].

Timestamps:

00:18 Unprofessionalism in the fitness industry

01:05 Defining professionalism

02:42 Baseline vs. above and beyond

04:41 Trust and professionalism

08:03 Top 5 unprofessional habits in gyms

08:13 Sweaty shirts and sales consults

09:19 The petrified cat shit story

11:57 Email etiquette and professionalism

13:54 The dangers of drinking with clients