The Fitness Business Podcast with Erin Dimond and Jordan Dugger

422. The Most Important “Client Success” Metric You Should Be Tracking


Listen Later

I want to tell you a wild story that almost made IFCA close its doors only a couple years into business. I'll spare you the details here but after some client issues demanding refunds, we were left with two options. We either just keep running our then at the time fitness businesses or we go ALL IN with IFCA. We believe we made the right decision and I want to share with you the most important client success metric you should be tracking in your business.

 

Time Stamps:

 

(1:28) Back in 2018

(2:56) Inside the Email

(6:50) Our Two Options

(8:18) Your Permission to Slip Up

(9:18) Two Systems on Customer Satisfaction

(9:37) Green Light

(12:18) Feedback Survey

(14:26) If You’re Interested in IFCA

----------

Learn More About Impact Fitness Coaching Academy,

 

To Learn More About I.F.C.A. - And How We’ve Helped More Than 1,700 Fitness Coaches, Experts, and Influencers Grow a 5-35k+ Month Online Fitness Business Without Paid Ads, Complicated Funnels, or Even Having a Large Social Media Following 

 

Click Here→ to VISIT THE IFCA PAGE 

----------

GIVEAWAY!  Leave a rating + review on iTunes, and Have a Chance To Win a $200 Amazon Gift Card + Special Prizes!

Winners Announced Monthly on The Episode.

Simply leave a review, and send a screenshot to the Fit Biz Podcast Instagram Page!

...more
View all episodesView all episodes
Download on the App Store

The Fitness Business Podcast with Erin Dimond and Jordan DuggerBy Erin Dimond and Jordan Dugger

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

660 ratings


More shows like The Fitness Business Podcast with Erin Dimond and Jordan Dugger

View all
The School of Greatness by Lewis Howes

The School of Greatness

21,173 Listeners

The Model Health Show by Shawn Stevenson

The Model Health Show

7,347 Listeners

Mind Pump: Raw Fitness Truth by Sal Di Stefano, Adam Schafer, Justin Andrews, Doug Egge

Mind Pump: Raw Fitness Truth

11,718 Listeners

Earn Your Happy by Lori Harder | YAP Media

Earn Your Happy

2,817 Listeners

Choose Hard by Cody McBroom

Choose Hard

777 Listeners

The Martell Method w/ Dan Martell by Dan Martell

The Martell Method w/ Dan Martell

334 Listeners

THE ED MYLETT SHOW by Ed Mylett | Cumulus Podcast Network

THE ED MYLETT SHOW

14,054 Listeners

The Rachel Hollis Podcast by Three Percent Chance

The Rachel Hollis Podcast

16,665 Listeners

Bedros Keuilian Podcast Show by Bedros Keuilian

Bedros Keuilian Podcast Show

2,229 Listeners

The Dr. Hyman Show by Dr. Mark Hyman

The Dr. Hyman Show

9,287 Listeners

Mind Over Macros by Mike Millner

Mind Over Macros

1,126 Listeners

The Dr. Gabrielle Lyon Show by Dr. Gabrielle Lyon

The Dr. Gabrielle Lyon Show

1,138 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

20,737 Listeners

Build with Leila Hormozi by Leila Hormozi

Build with Leila Hormozi

827 Listeners

The Ultimate Human with Gary Brecka by Gary Brecka

The Ultimate Human with Gary Brecka

2,979 Listeners