In this episode, Robby and I delve into the often-overlooked emotional aspects of dealing with business setbacks. From clients backing out to payment delays, we share personal stories and actionable advice on handling these challenges with empathy, effective communication, and trust in your gut instincts. We explore the significance of validating emotions, maintaining professional boundaries, and building resilient business relationships. Packed with practical wisdom and humor, this episode is a must-listen for entrepreneurs seeking to navigate the ups and downs of business life.

In this episode, you will hear:

• Why acknowledging your feelings before problem-solving can make all the difference.
• Robby's story on validating a client's emotions instead of rushing to fix their problems.
• The art of offering advice versus knowing when to step back through a humorous skit.
• Personal stories on the importance of gut feelings in making business decisions.
• The critical balance of trust and boundaries in business, and how to protect relationships with strong contracts.

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Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know we sent you.