Today’s show answers the #1 question in Facebook roofing groups. Everyone has an opinion about CRMs, but who can you trust? Join Dave Sullivan, John DeLaurier, and their guest, Scott Tebay, as they tackle the big question: “What’s the best CRM for roofers?”

Scott Tebay is the owner/operator of Rainstoppers Roofing, and he’s been in the construction industry for almost 20 years. Scott is committed to providing 5-star service to every customer by being professional, responsive, and courteous at every step of the roofing process. Scott hosts the Small Town Roofer Podcast and lives with his wife and two young sons in Marietta, Ohio. 

What you’ll hear in this episode:

• Understand the WHY of a CRM in light of your entire sales process
• The best question to ask: “What problems do I have that I need to solve with a piece of software?”
• What is a CRM—and why do I need one?
• What is most important in a CRM?
• The key that is missing in most CRMs is the communication tool that builds the know, like, and trust factor.
• Scott’s perspective on eliminating company phones for his employees
• Accountability for every single team member through a CRM
• John’s perspective on the advantages of ProLine regarding speed to lead, customized proposals, and 5-star reviews
• Automated follow-ups let the customer know that you want to work with them. Automations work!
• Your CRM can help track your KPIs.
• Scott’s take on how a CRM performs a sales manager role for his company

Resources:

Connect with Scott Tebay: Website, Email, and the Small Town Roofer Podcast

Resources:

Free Strategy Call

Want to grow a more profitable roofing business? Book a free strategy call with Dave here → davesullivan.as.me/free-strategy-call

Free Resource

Download your FREE 1-Page Business Plan for Roofing Contractors → theroofershow.com/plan

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Trusted & Vetted Sponsors

Ruby Receptionists – US-based professionals who answer your phones live, leave a great first impression, and tee up the sale. Get $150 off your first month → theroofercoach.com/ruby.

ProLine – Automate your follow-up and close more jobs with text, email, and CRM integration. Try it FREE + save 50% off your first month with code DAVE50 → useproline.com.

SMA Support – Roofing-specific virtual assistants who know the business. Free up your time by outsourcing admin, marketing, and customer service tasks → smasupport.us.