If we want to motivate learners to engage with an experience, it stands to reason that we need to present that experience in a way feels authentic and relatable to them. But what are the limits to authenticity in the workplace? And are some of the conventions of learning design at odds with authentic communication?

This week on The Mindtools L&D Podcast, Kineo's Matt Mella joins Ross D and Claire to discuss:

• What 'authenticity' looks like in the context of learning design
• Why it's important, and how to design with authenticity in mind
• How Mindtools and Kineo have achieved this in practice.

During the episode, Ross D referenced a LinkedIn post from Matt, exploring the growing association of the em dash with AI-generated content.

In 'What I Learned This Week', Claire talked about her enlightening visit to the Ditchling Museum of Art & Craft.

Matt explained the history of the telegraphic address.

And Ross D recommended the 'Food Deserts' episode of 99% Invisible.

For more from us, visit mindtools.com. There, you'll also find details of our award-winning Content Hub, our Manager Skills Assessment, our Manager Skill Builder and our custom work.

Connect with our speakers

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

• • Ross Dickie
  • Claire Gibson
  • Matt Mella