What does it take to exercise civility in business interactions while still being heard? In this engaging episode, join us as we unlock the secrets to success with Shelby Scarbrough, an accomplished author, entrepreneur, and civility expert. We explore the power of courtesy, humility, and open-mindedness in our daily lives and their role in achieving success.

Drawing from her extensive experience, including her time in the White House, Shelby shares strategies for building trust and effective leadership. We also delve into her entrepreneurial journey, from Burger King franchises to angel investments and an innovative MBA program for entrepreneurs.

Discover the transformative wisdom in her book, "Civility Rules," which modernizes civility principles first articulated by George Washington. Throughout our discussion, we emphasize the importance of fostering understanding and constructive dialogue.

Don't miss this episode of "Leaders of Transformation" and unlock success with Shelby Scarbrough's invaluable insights.

What We Discuss in this Episode

• What are civility protocols, and where are they applied?
• What qualities promote civility in interactions?
• How do you distinguish agreement from acknowledgment?
• How did you handle disagreement in the White House?
• What's the story behind Ronald Reagan and Mikail Gorbachev's interaction?
• What's the significance of "If You're in the Picture, You're in the Wrong Place"?
• What are your thoughts on current political battles and civility's role?
• How do you balance civility and tough decisions in leadership?
• What drove you to create an MBA program, and who benefits from it?
• Can you share insights from the book about your grandfather?
• Tell us about your latest book, "The Joy Journey," and its themes

Episode Show Notes: https://leadersoftransformation.com/podcast/leadership/shelby-scarbrough 

Check out our complete library of episodes and other leadership resources here: https://leadersoftransformation.com

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