WATCH

▶️ ⁠Watch this episode on YouTube⁠

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EPISODE DESCRIPTION

In this episode, Dean and Jason are joined by Chris Pughe. Chris is a Mortgage Broker with Mortgage Architects from the Greater Vancouver Area in BC, who's been in the mortgage industry for over 35 years.

After working at Vancity, a credit union, for 24 years and holding virtually every lending job you can imagine, Chris decided to become an independent mortgage broker in 2010, and joined A Better Way Mortgage Group in 2021. With no plans of slowing down anytime soon, Chris continues to find success with business basics - human connection, communication, and "out-caring the competition".

Chris is here to discuss:

→ Her career in mortgages, and the mindset needed to survive in a sometimes chaotic industry.

→ How she made a successful transition from banker to broker.

→ The power of building human connection in business and prioritizing client care as a business strategy.

→ The importance of communication and actually picking up the phone, and why your clients should never have to follow up with you.

→ How embracing new mortgage strategies has improved her business, and the tools making the biggest difference in her day to day.

→ Where the mortgage industry is heading and adapting to those changes, and advice for new brokers starting out.

Chris Pughe's Website: www.thatmortgagebrokerchris.com

Chris Pughe's Instagram: @thatmortgagebrokerchris

Chris Pughe's LinkedIn: @ChrisPughe

Chris Pughe's Facebook: @ChrisPughe

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CONNECT WITH THE SHOW

🎙️ The Mortgage Broker Podcast Podcast: @abetterwaymortgage

📺 The Mortgage Broker Podcast YouTube: @MortgageBrokerPodcastNetwork

📝 The Mortgage Broker Podcast Blog: @ABWMedia

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CONNECT WITH THE HOSTS

📋 Dean Lawton's LinkedIn: ⁠@DeanLawton⁠

📋 Deryk Williamson's LinkedIn: ⁠@DerykWilliamson⁠

📋 Jason Marshall's LinkedIn: @JasonMarshall

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CONNECT WITH A BETTER WAY MORTGAGES

🔗 A Better Way Mortgages Website: www.joinabw.ca

📸 A Better Way Mortgages Instagram: @abetterwaymortgages

📋 A Better Way Mortgages LinkedIn: @ABetterWayMortgages

👥 A Better Way Mortgages Facebook: @ABetterWayMortgages

📬 A Better Way Mortgages Tuesday Mortgage Memo: @ABWTuesdayMortgageMemo