The Mortgage Broker Podcast

49: Mentorship and Growth: Inside the New Broker Relationship Manager Role with Chris Pughe & Danny Duong


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EPISODE DESCRIPTION

In this episode, Dean and Jason are joined by Chris Pughe & Danny Duong, both Mortgage Brokers with Mortgage Architects, and newly minted Broker Relationship Managers, or BRMs, with A Better Way Group.

 

Having a combined 55 years of industry experience between them, Chris & Danny bring invlauable experience to the new BRM role, which focuses on guiding professionals through the complex transition of joining the brokerage. Through personalized onboarding, hands-on training, and emotional support, they're creating a welcoming community that sets-up new brokers at A Better Way for long-term success.

 

Chris & Danny are here to discuss:

 

→ The creation of the BRM position and why they are the perfect fits to pilot this role at ABW.

 

→ The importance of a seamless onboarding process and easing the banker to broker transition for new brokers.

 

→ Being the conduit of community for new team members and creating an inclusive culture through mentorship.

 

→ How they balance the BRM role with their personal books of business.

 

→ Tips for aspiring mentors and future opportunities in the BRM role.

 

→ Why brokers keep coming back to ABW after testing other brokerages.

 

Chris Pughe's Website: www.thatmortgagebrokerchris.com

Chris Pughe's Instagram: @thatmortgagebrokerchris

Chris Pughe's LinkedIn: @ChrisPughe

Chris Pughe's Facebook: @ChrisPughe

 

Danny Duong's Website: www.dannyduongmortgage.ca

Danny Duong's Instagram: @dannyduong_mortgagebroker

Danny Duong's LinkedIn: @DannyDuong

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CONNECT WITH THE SHOW

🎙️ The Mortgage Broker Podcast Podcast: @abetterwaymortgage

📺 The Mortgage Broker Podcast YouTube: @MortgageBrokerPodcastNetwork

📝 The Mortgage Broker Podcast Blog: @ABWMedia

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CONNECT WITH THE HOSTS

📋 Dean Lawton's LinkedIn: ⁠@DeanLawton⁠

📋 Deryk Williamson's LinkedIn: ⁠@DerykWilliamson⁠

📋 Jason Marshall's LinkedIn: @JasonMarshall

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CONNECT WITH A BETTER WAY MORTGAGES

🔗 A Better Way Mortgages Website: www.joinabw.ca

📸 A Better Way Mortgages Instagram: @abetterwaymortgages

📋 A Better Way Mortgages LinkedIn: @ABetterWayMortgages

👥 A Better Way Mortgages Facebook: @ABetterWayMortgages

📬 A Better Way Mortgages Tuesday Mortgage Memo: @ABWTuesdayMortgageMemo

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