Amy Fish is the author of I WANTED FRIES WITH THAT: How to Ask for What You Want and Get What You Need. She is also the “Chief Complaints Officer” (also known as the Ombudsperson) for Concordia University in Montreal, Canada, which has more than 50,000 students, and where she spends her days investigating, analyzing (and mostly resolving) complaints for a whole variety of people. Amy's insights and wisdom have been featured in and on Reader's Digest, CBC-TV Canada, CBC Radio Canada, Global TV Canada, The Huffington Post, and many other publications. She lives in Montreal with her family and believes we all can make the world a better place by standing up for ourselves — even about the small things.

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