You could have gotten this info much sooner via Nico's Daily Newsletter. Sign up here: https://nicomislenp.kit.com/8050eeea5f

The single phrase or reaction you use in your clinic could be why your best people quit and your patients feel unheard. In episode 70 of the Nico Misleh Podcast, host Nico Misleh reveals the essential communication strategy that separates average clinicians from truly successful leaders. Discover how to build instant trust, encourage vulnerability, and create a powerful clinic culture where everyone feels safe to learn and grow. This episode breaks down the psychology behind effective mentorship and shows why your approach to simple questions is the key to unlocking better patient outcomes and sustainable business growth.

Ready to become the go to HRT expert in your area? The HRT University Master Course gives you the confidence and competence to master hormone optimization with 30 ANCC-accredited credit hours. Stop feeling uncertain and start building the cash based practice you’ve always wanted. Enroll today: https://hrtuniversity.com/hrtcourse/⁠

For practitioners who want to confidently grow their practice with guidance in TRT, HRT, and business strategy, find us below:

- Nico's Daily Newsletter: ⁠⁠⁠https://nicomislenp.kit.com/8050eeea5f⁠⁠⁠ (yes, it's daily... and yes, people stay subscribed)

- Join HRT University: ⁠https://hrtuniversity.com/⁠

- Join the HRT University Facebook Group: ⁠⁠⁠https://www.facebook.com/groups/1179376819949373/?ref=share&_rdr⁠

Chapters:

0:00 - The Powerful Ethos of "Great Question" 

1:31 - How a Simple Gift Revealed My Business Superpower 

4:30 - My Unconventional Path from Creative Writer to Nurse 

7:10 - The Toxic "Sink or Swim" Culture That Destroys New Nurses 

11:10 - The Mentors Who Changed My Life (And How You Can Be One, Too) 

15:42 - Why Saying "Great Question" Is a Leadership Superpower 

19:45 - How to Build Instant Trust and Psychological Safety 

21:15 - "I Have a Dumb Question": Why This Phrase Is a Red Flag 

22:50 - Are You Vulnerable? The Key to Real Connection 

28:00 - The Chick-fil-A Business Model: What Makes It Magical? 

30:05 - "My Pleasure": The Surprising Power of a Simple Phrase 

32:44 - Why Chick-fil-A Dominates (And It's Not Just the Food) 

35:24 - How to Build a Powerful Business Culture That Drives Growth 

38:32 - What Is a Brand? (It's Not What You Think) 

40:36 - A Simple Action You Can Take Today to Transform Your Business 

41:04 - How to Become an Expert in HRT (New Course Announcement)