In this episode I finish walking through the five rules my mom gave me for grace, grit, and growth, and how they shaped the way I lead, build businesses, and live my life.
I start with a story from my MCAT days. I decided to be smart and take Ritalin for a practice exam because everyone said it helped them focus and crush tests. I felt like a superhero, finished the test in half the time, and walked out convinced I had destroyed it. Then I got the worst score I had ever seen. That experience slapped me in the face and reminded me that shortcuts, stimulants, and hype cannot replace discipline, structure, and actually doing the work.
From there I talk about the early days at Genesis. We had four locations, almost 700 different documents, and every clinic doing things their own way. No real systems. No real structure. No way to easily replace people or scale. It sucked to tear all of that apart and rebuild it, but cutting the noise and simplifying the systems is what allowed us to grow from a handful of clinics to dozens. The unsexy work is what creates the freedom and the speed later.
I also dig into three things my mom modeled for me that still drive how I lead today:
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Leading softly and using presence instead of screaming
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Being kind, but not "nice," and why kindness and accountability can exist together
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Taking pride in how you present yourself, because how you show up is how people experience your brand
We talk about why I challenge executives and vendors on everything, why feelings cannot drive big decisions at scale, and why data has to win when millions of dollars and years of work are on the line. I share how we think about dress code and standards inside a health and wellness brand, and why those details matter more than most owners want to admit.
To wrap it up, I share why you need coaches and masterminds at every stage, and why you should get in the room with people who are ahead of you as soon as you can afford it. My mom gave me the fire and the grace I needed to handle pressure, build structure, and still stay human in the process.
If you are a clinic owner, entrepreneur, or leader who is stuck in chaos and "busyness," this episode will help you see that structure, discipline, and calm leadership are not cages. They are the lifeboat that lets you go faster, grow bigger, and actually enjoy the life and business you are building.