The process has changed for anyone looking to hire a real estate agent; new rules took effect in August that are designed to bring transparency and competition to the marketplace. Consumer advocates hope agents will be more willing to negotiate their commissions, but the new process and unfamiliar paperwork could create confusion for a while.

In this episode: A look at the new rules and what they will mean to both buyers and sellers. Also, things everyone should know when they’re hiring a real estate agent.

More from Consumer Federation of America:

Consumer Alert: How Home Buyers and Sellers Can Cope with New Real Estate Broker Rules and Practices

More from Ilyce Glink:

100 Questions Every First-Time Home Buyer Should Ask