John Hewitt is one of the most successful leaders in the tax profession. He founded three top tax preparation firms, including Jackson Hewitt, and more recently Liberty Tax. After leaving H&R Block years ago, Hewitt pioneered the development of decision tree tax preparation software which revolutionized the tax business. Hewitt joins us today to discuss advice found in his new book "iCompete," including: Leadership, building culture, and exceeding customers' expectations.

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