Today on the podcast, I have Jess Cervellon, former VP of Customer Experience at 100 million dollar chocolate venture, Feastables, where she has been laser-focused on crafting an unforgettable experience. She is also a fractional CMO for creators with millions of followers.

We are talking about everything along the way, creating incredible customer experiences, cultivating engagement, creating community, and even how you can leverage opportunities that do good in the world and really have it be an opportunity to create incredible content (with the potential of even going viral). 

You are going to love today’s episode! There are a lot of notes. If you are someone who is transitioning out of a corporate role and into your own business, Jess is really going to inspire you with her story. I’m excited for you to dig into today’s episode!

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