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***Watch the full, unedited YouTube version here.***

This conversation between Mia Pumo, coach of coaches, and Becca discusses how to give and receive feedback more effectively. Here are the key takeaways:
People resist feedback for three reasons:
*Truth triggers: they believe the feedback is untrue or unhelpful.
*Relationship triggers: they don't trust the person giving the feedback.
*Identity triggers: they feel the feedback threatens their sense of self.

They discuss how to mitigate these triggers and how giving feedback ineffectively can actually diminish trust and degrade relationships with teachers. They discuss how to intentionally create a feedback system that empowers people to take and implement feedback. Finally, you also learn how to manage your own emotional reaction to critical feedback (I'm talking to you, my recovering perfectionists).

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