Hustle & Flow

#85: Setting Expectations


Listen Later

Why can setting client expectations be so tricky sometimes? Today I'm going to help you navigate this issue because by setting client expectations upfront, you're showing that you value the relationship and want to protect it as well as protecting yourself and your business. In this episode, I'm going to walk you through the 4 stages of expectations and how to align them in order to better your client's experience.

Things you will learn in this episode:

  • When setting client expectations really matters and how it affects you and your business
  • Why expectations are so important for both you and your clients
  • How to start by setting expectations with prospects
  • Why you shouldn't overpromise in the consult stage
  • Considerations for the engagement stage
  • The importance of following through

LINKS:

http://www.lifeandlawlive.com/

https://www.instagram.com/heatherjoyhubbard/

http://www.heatherjoyhubbard.com/podcast-directory/

http://www.heatherjoyhubbard.com/2018/05/08/how-to-sell-without-being-salesy/

http://www.heatherjoyhubbard.com/2018/06/26/the-marketing-matrix-podcast-free-worksheet/

Get full show notes and more information here: http://www.hustleandflowpodcast.com/85

...more
View all episodesView all episodes
Download on the App Store

Hustle & FlowBy Heather Hubbard: Entertainer, Entrepreneur, Speaker, Attorney

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

116 ratings


More shows like Hustle & Flow

View all
Hidden Brain by Hidden Brain, Shankar Vedantam

Hidden Brain

43,719 Listeners

Happier with Gretchen Rubin by Gretchen Rubin / The Onward Project

Happier with Gretchen Rubin

12,973 Listeners

Up First from NPR by NPR

Up First from NPR

57,023 Listeners

UnF*ck Your Brain: Feminist Self-Help for Everyone by Kara Loewentheil

UnF*ck Your Brain: Feminist Self-Help for Everyone

5,134 Listeners

The Rachel Hollis Podcast by Three Percent Chance

The Rachel Hollis Podcast

16,725 Listeners

Best of Both Worlds Podcast by iHeartPodcasts

Best of Both Worlds Podcast

774 Listeners

Everything Happens with Kate Bowler by Everything Happens Studios

Everything Happens with Kate Bowler

5,105 Listeners

The Peter Attia Drive by Peter Attia, MD

The Peter Attia Drive

8,701 Listeners

The Daily Stoic by Daily Stoic | Backyard Ventures

The Daily Stoic

4,978 Listeners

Focus on This by Full Focus

Focus on This

632 Listeners

It's About Time | Time Management & Productivity for Work Life & Balance by Anna Dearmon Kornick

It's About Time | Time Management & Productivity for Work Life & Balance

236 Listeners

Huberman Lab by Scicomm Media

Huberman Lab

29,396 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

21,477 Listeners

The Bright Method Podcast: Realistic Time Management and Productivity for Working Women & Working Moms by Kelly Nolan

The Bright Method Podcast: Realistic Time Management and Productivity for Working Women & Working Moms

122 Listeners

Good Hang with Amy Poehler by The Ringer

Good Hang with Amy Poehler

13,152 Listeners