A bad hotel room can ruin your vacation or business trip, so you need to be careful when making your reservations. Hotel websites and online booking sites have great photos andglowing descriptions, but what you see isn't always what you get.

In this episode, tips for booking a room so you don't end up having a nightmarish experience. Plus, what to do if you wind up staying at the Bates Motel.

More from Checkbook:

Hotels: Tips for Finding a Sweeter Stay

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#41: Hotel Intel: Finding the Best Rates#86: Travel Tips from a Travel Expert

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