Soulful Sales With Ruth Poundwhite

#92: My Email List Shrank (Here's What I'm Doing About It)


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In this episode I share something vulnerable: that my email list has not been growing. In fact, it has been shrinking. I'll walk you through exactly what has gone wrong and the strategy I'm using to turn it around.

I’m sharing the real numbers and feelings behind noticing that my list had shrunk, why it actually made sense after running a summit, and why unsubscribes are not always a problem to fix. 

But I’m also getting honest about where I hadn’t been paying enough attention, and the systems and strategies I’m putting in place now to grow my list in a way that leads to real sales, not just vanity metrics.

🎧 Tune in to hear:

  • Why my email list shrank, and the unsubscribe reality I accept
  • Why list growth can become a vanity metric if you’re not also looking at sales
  • Why I built an AI-powered dashboard to help me track list growth and unsubscribes
  • What to do after spikes to make list growth actually sticks

💭 [02:12] - "Whenever you do anything that brings in a nice chunk of people, you are always going to have a little bit of a increased exodus of some of those people afterwards. And it really is nothing to worry about."

💭 [07:09] -  "If I can't see it, I can't fix it. If I'm not seeing that things are shrinking, I can't do anything about it and be more intentional."

💭 [14:47] - "Don't spiral about people unsubscribing after an influx because it's normal, but build those systems systems in place. Put those welcome emails in place, put the right fit offers in place to help improve the chances of those people becoming clients over time."

🔗 Links Mentioned:

  • Upcoming AI/Claude resources (including the Claude Brand Workshop)
  • Free Claude workflow training (replay inside the Skool group, limited time) 
  • New AI Bot Shop (including the Welcome Sequence Builder) 
  • Quietly Ambitious Skool Community
  • Start your own Skool community (affiliate link) 
  • The Extra 10K Experiment 
  • Soulful Sales Summit 
  • Soulful Sales Society (activate your free trial)

QUICK LINKS:

👋 Join the free Quietly Ambitious community on Skool - for heart-led business owners who want to sell without the hustle-bro energy, with soulful AI support.

Start your free trial of The Soulful Sales Society - where heart-led offer creators build a sales ecosystem that keeps selling, even when they can't show up. Monthly challenges, live coaching, AI tools, and a community building sustainable sales together.

🤖 Browse the Bot Shop - AI tools for course creators and coaches. From writing welcome sequences to planning flash sales to building your own AI tools. Works with Claude and ChatGPT.

...more
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Soulful Sales With Ruth PoundwhiteBy Ruth Poundwhite

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