Get Neal's book Cure: New Orleans Drinks and How To Mix 'Em launching on October 25th!

Check out Drunk by Edward Slingerland as recommended in today's episode.

Check out America Walks Into A Bar by Christine Sismondo as recommended in today's episode.

Check out episode 877 with Cedd Moses as mentioned in today's episode!

Check out episode 881 with Cedd Moses as mentioned in today's episode!

Show notes… Calls to ACTION!!!

• Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans.
• Subscribe to the Restaurant Unstoppable YouTube Channel
• Join the private Unstoppable Facebook Group
• Join the email list! (Scroll Down to get the Vendor List!)

Favorite success quote or mantra:

• "Positions are replaceable, people are not."

In this episode with Brandon Landry we will discuss:

• The importance of learning history
• Working as a server in NYC
• Different types of management styles
• Fine dining
• Partnerships
• Finding a mentor
• Closing a restaurant
• Automation

Today's sponsor:

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7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free.

Knowledge bombs

1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
   • Genuinely like people and am interested in what they have to say
   • Pursuit of understanding people
2. What is your biggest weakness?
   • Organization
3. What's one thing you ask or look for when interviewing/growing your team?
   • Empathy
4. What's a current challenge? How are you dealing with it?
   • Growth
5. Share one code of conduct or behavior you teach your team.
   • Treat other people the way that you want to be treated
6. What is one uncommon standard of service you teach your staff?
   • More comping than most people do
   • Acknowledge people
7. What's one book we must read to become a better person or restaurant owner?
   • Pouring With Heart by Cedd Moses
   • Setting The Table by Danny Meyer
   • GET THIS BOOK FOR FREE AT AUDIBLE.COM 
8. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
   • Slack
9. What is one thing you feel restaurateurs don't do well enough or often enough?
   • Take time for ourselves
10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Restaurant industry is like golf: it doesn't matter what everyone else around you is doing, it matter what youare doing
    • Treat people (everyone) the way you want to be treated
    • Be empathetic

Contact:

Neal's book, Cure: New Orleans Drinks and How to Mix 'Em launching October 25th!

Cure website: https://www.curenola.com/

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Neal Bodenheimer for joining me for another awesome episode. Until next time!

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!