August 10, 2023

94. End To End Client Experience With Felipe Freig

53 minutes

Professional Builders Secrets brings you an exclusive episode with the CEO of Versa Homes, Felipe Freig. In this episode, Felipe delves into his journey from a trade, to becoming a fully-fledged custom home builder, and explains how to curate an exceptional client experience.

INSIDE EPISODE 94 YOU WILL DISCOVER

How to build relationships with your clients

The importance of the client experience

How to create scarcity for your services

Why you need to be transparent with your clients

And much, much more.

Listen to the full episode and uncover exactly how to build relationships with your clients and give them an end-to-end experience that exceeds their expectations.

APB Members can discover more about the client experience and learn how to create an unforgettable handover experience that creates lifelong promoters for your building company inside the Ultimate Handover Checklist Action Plan.

Access the Action Plan now coaching.apbbuilders.com/courses/enrolled/2011833

FELIPE FREIG

As a custom home builder, Felipe takes every home very seriously. Every home he builds can’t just be “good”; it has to be awesome! He wants his clients to be proud of their custom homes and excited to live in them. As the owner of Versa Homes, Felipe is committed to building legacy homes, homes that outlast many generations to come, homes that people can be proud of.

Connect with Felipe: linkedin.com/in/felipe-freig-a886a594/

TIMELINE

1:30 Felipes background and transition from contractor to building company owner

13:30 The challenges Felipe faced

16:20 Fixed price vs cost plus contracts

25:15 The end-to-end client experience

34:23 Creating scarcity

40:23 The software Felipe uses in his building company

LINKS, RESOURCES & MORE

APB Website: associationofprofessionalbuilders.com

APB Rewards: associationofprofessionalbuilders.com/rewards/

APB on Instagram: instagram.com/apbbuilders/

APB on Facebook: facebook.com/associationofprofessionalbuilders

APB on YouTube: youtube.com/c/associationofprofessionalbuilders

Join the Professional Builders Secrets Facebook group for builders & connect with professional builders world-wide: facebook.com/groups/builderssecrets

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By Association of Professional Builders

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