Dr. Tony Ebel hosts The Family Practice Podcast and argues chiropractors burn out not from patient care but from doing non-doctor tasks they should delegate. He teaches a hiring framework aimed at maximizing growth while protecting profitability: fully staff four CA roles before hiring an associate, targeting roughly a 4:1 CA-to-solo-doc ratio. The roles are (1) front desk CA for scheduling, payments, office flow, tours, and patient connection; (2) office coordinator/integrator to run operations, SOPs, team meetings, billing, intake calls, and financial report findings; (3) tech CA to handle scans and/or X-rays around 100–200 visits/week, with scheduling tips to concentrate scanning shifts; and (4) marketing/social media CA (often cross-trained) plus tech tools like PX Marketing Engine. He shares how early hiring helped build a million-dollar practice in 3.5 years and enabled him to focus on adjusting, communicating, and marketing.

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Links & Resources: 

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Key Moments: 

01:23 Hiring Too Late

03:39 Framework Four CAs

05:14 Front Desk CA Role

07:55 Julie Ash Story

13:48 Things Docs Should Not Do

15:38 Office Coordinator Integrator

18:55 Finances Are Not A Doctor’s Job

20:59 New Patient Calls Handoff

23:20 Spreadsheet Team Member Traits

23:57 Offload Admin Tasks

25:26 Doctor Role Essentials

29:07 Hire Three Tech CA

33:51 Scheduling Scan Tech Shifts

35:40 Social Media Marketing CA

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