A Guide for Agency Managers to be a ridiculously amazing agency.

This starts with a strong leadership team.

A great team leader is one that can take a step back, look at problems from the outside, utilize the resources available to find a solution, and is an ambassador of the agency's culture.

As a manager just starting with the agency, you should take the time to talk to the leadership team and find out what sets the agency apart from the competition.

It could be that your agency donates to a local organization for every referral sent to them or that they love being involved in local events.

Pinpointing what sets the agency apart from the competition can help you visualize your journey as a leader.

What is the agency's mission statement, and what are its values?

Memorize and use these in daily interactions with the team and your clients.

When an Agent gets Promoted to Manager, how to handle team dynamics: https://www.agencyperformancepartners.com/blog/how-to-manage-an-insurance-agency-team/