In this powerful episode of Above the Business, Bradley sits down with global DE&I experts Michel Buffet and Andres Tapia to explore the often-overlooked nuances of workplace inclusion. Together, they unpack the difference between diversity and inclusion, and why representation alone isn’t enough to create thriving, innovative organizations.

Michel and Andres share their decades of experience working with leaders around the world to shift mindsets, address unconscious bias, and design systems that empower all employees to contribute meaningfully. From generational diversity to inclusive leadership practices, this episode is packed with actionable insights to help you build a more human-centered, equitable, and high-performing business.

What You’ll Learn in This Episode:

• Why diversity without inclusion falls flat—and how to close that gap
• The concept of "invisible diversity" and its impact on workplace culture
• Practical steps leaders can take to create psychological safety
• How inclusion drives business performance and innovation
• Common blind spots leaders face when trying to create equitable systems
• Why storytelling is a powerful tool for building empathy and connection

Quotable Moments:

“You can have diversity at the table, but if those voices aren’t heard or valued, then it’s not true inclusion.” — Andres Tapia“Inclusion is not just about being nice—it’s about changing systems so that everyone can thrive.” — Michel Buffet

Connect with the Guests:

• Michel Buffet – Global Diversity, Equity & Inclusion Strategist: https://www.kornferry.com/about-us/consultants/michelbuffet
• Andres Tapia – Senior Client Partner at Korn Ferry, DE&I Thought Leader: https://www.kornferry.com/about-us/consultants/andrestapia

Resources Mentioned:

• The Five Disciplines of Inclusive Teams: https://keap.app/contact-us/2138267355667611

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BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

In this week’s episode of The Above The Business Podcast, Bradley continues the series on building a business operating system by diving deep into the 12 playbooks that every business between $300K and $3M should have. If last week’s episode laid the foundation for having a centralized “team headquarters,” this one frames up the actual structure that brings clarity and order to your operations.

Bradley walks you through how these playbooks sit within four essential principles—Clarity, Alignment, Team, and Execution—and how each of them gives shape to your systems, documents, and processes. Whether you’re using Google Drive, Dropbox, or a Microsoft shared folder, you’ll learn how to organize everything into a practical, easy-to-use structure so that nothing falls through the cracks.

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

In this powerful recast episode, Bradley sits down with David Jenyns—entrepreneur, author, and founder of SYSTEMology—for a conversation that’s all about designing a business that runs without you.

David’s entrepreneurial story is nothing short of remarkable. From selling Australia’s most iconic sporting venue, the Melbourne Cricket Ground, in his early twenties to launching and stepping out of one of the country’s top digital agencies, David has walked the talk. In 2016, he did what so many business owners dream of: he systemized himself out of the day-to-day operations, hired a CEO, and reclaimed his time. That journey sparked the creation of SYSTEMology—a framework that’s helped business owners around the world finally get out of the weeds.

In this episode, you’ll learn:

• Why most business systems fail and what to do instead.
• The myth of needing to document everything perfectly before you start.
• How to shift from being the “key person” in your business to being the owner of a scalable, self-sustaining company.
• The first steps to implementing SYSTEMology in your business.
• What it looks like when you free yourself from daily operations—and why it’s possible for you.

David now leads a global movement of certified SYSTEMologists who are helping business owners like you simplify operations, regain freedom, and lead well.

If you're stuck in the weeds of your business and struggling to figure out how to replace yourself, this episode is a must-listen.

🎧 Listen now and start designing a business that runs without you.

Connect with David: https://www.systemhub.com/david-jenyns/

👉 Ready to take the next step? Register for the free Operator to Owner webclass and begin to design a business that can run without you: https://webclass.blueprintos.com

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

In this episode, Bradley dives into the concept of "Team HQ." He lays the foundation for creating an effective business operating system (OS) that streamlines processes, reduces dependency on the owner, and adds long-term value to the business.

Bradley revisits the roadmap framework introduced in previous episodes—Point A (where your business is today), Point B (where you want to go), and the plan to get there. A core problem many business owners face is a lack of systems, and in this episode, Bradley introduces the first step toward solving it: creating a central repository for your business operations.

Key Takeaways:

• The Importance of an Operating System: Just like an iPhone runs on iOS, your business is running on an OS—right now, that OS is likely just you. The goal is to upgrade and externalize it.
• Creating a Centralized Hub: You need a "Team HQ," a digital space where all processes, documents, and assets are stored. This could be on Google Drive, Dropbox, or Microsoft Shared Drive.
• Blueprint OS Framework: Bradley introduces the concept of "Blueprint OS"—a structured approach to organizing business operations so they are easily accessible and replicable.
• Business Assets: How you do things in your business is an asset. These assets should be documented, organized, and stored in a structured way.
• Think Like an Acquirer: If you were to sell your business today, what would you hand over? Organizing your operating system now increases your company’s value and makes it more enjoyable to own.
• Starting with Structure: New members in Bradley’s program begin by setting up their OS architecture—defining folders, organizing existing assets, and creating an archive for outdated materials.
• Next Steps: In the following episode, Bradley will outline the core playbooks that should be part of every business’s operating system.

Action Steps:

1. Choose a digital platform to serve as your Team HQ.
2. Define a folder structure that organizes your business assets.
3. Gather existing assets and categorize them within your OS.
4. Set aside outdated documents in an archive folder.
5. Tune in next week for a breakdown of the essential playbooks for systematizing your business.

This episode is a must-listen for business owners looking to build a company that operates independently of them. Establishing a Team HQ is the first major step toward creating a sustainable, scalable business.

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

Growing a business requires a shift in mindset and operations—what worked as a small business won't sustain long-term growth. In this episode of The Above The Business Podcast, Bradley sits down with Chad Prinkey, Founder and CEO of Well Built Construction Consulting. Tune in to this episode to learn how to take your business to the next level and build a well-structured, high-performing company.

Chad brings a wealth of experience in helping construction businesses scale, optimize operations, and create sustainable success. As the author of Well Built: How the Top 2% of Contractors Create Superior Value, Profits, and Excellence, and host of The Morning Huddle Construction Show, Chad shares invaluable insights on how to build and retain high-performing teams, navigate market disruptions, and tackle the industry's biggest profitability challenges.

Growing a business requires a shift in mindset and operations—what worked as a small business won't sustain long-term growth. Chad discusses the importance of creating scalable systems, structuring operations efficiently, and developing a strong leadership team to support expansion. Managing people is different from managing projects; business owners must cultivate leadership skills that foster strong company culture and employee retention.

Profitability remains a challenge for many businesses, and Chad breaks down why even high-revenue companies can struggle with thin margins. By measuring actions instead of just outcomes, businesses can identify the key drivers of success and make smarter, more strategic decisions. He also shares innovative strategies for improving efficiency and increasing profitability without relying on excessive cost-cutting.

In today’s rapidly changing market, disruption is inevitable—but it can also be an opportunity. Chad explains how businesses can embrace innovation, even without a dedicated innovation budget, and use uncertainty as a competitive advantage. By designing a business with the same intentionality as a well-constructed building, owners can create a strong foundation that supports sustainable success.

About Chad Prinkey:

Chad Prinkey is dedicated to helping construction businesses level up their operations and profitability. Through Well Built Construction Consulting, he works with general contractors, construction managers, specialty contractors, owners, and developers, providing hands-on consulting that enhances team skills, compensation structures, and communication. With experience delivering programs to over 120 construction firms, Chad’s insights are rooted in real-world expertise.

He is the author of Well Built: How the Top 2% of Contractors Create Superior Value, Profits, and Excellence and the host of The Morning Huddle Construction Show, where he interviews industry experts to share actionable advice with contractors.

Connect with Chad Prinkey:

🌐 Website: Well Built Consulting https://www.wellbuiltconsulting.com

📖 Book: Well Built (Advantage Books, June 18, 2024) https://www.amazon.com/Well-Built-Construction-Contractors-Excellence/dp/B0CZ5GRLQG

🎙️ Podcast: The Morning Huddle Construction Show https://www.themorninghuddleconstructionshow.com/

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

In this episode, Bradley dives into the three most common challenges small business owners face: lack of clarity, ineffective systems, and burnout. If you've ever felt exhausted in a way that a good night's sleep can't fix, this conversation is for you.

Get actionable strategies to tackle these issues head-on, focusing on the importance of leading yourself first. Discover how creating a personal operating system can help you regain control, protect your confidence, and show up as your best self for your team and business.

Key Takeaways:

1. Lack of Clarity:

• Develop a clear roadmap with three components: Where are you today? Where are you going? What's the plan to get there?

1. Ineffective Systems:

• Start documenting your systems and processes, creating core playbooks that form your business’s operating system.

1. Burnout:

• Lead yourself first by implementing three essential practices:
• Sunday Night Planning: Spend 45-60 minutes planning your week, starting by identifying your wins.
• Perfect Repeatable Week (PRW): Structure your schedule based on your energy rhythms rather than just time management.
• Think Time: Dedicate one hour weekly to step away, reflect, and think strategically about your business.

Why It Matters:

By applying these principles, you’ll reduce burnout, make better decisions, and lead with greater confidence. When you take care of yourself, you’re in a better position to take care of your business and your team.

Join Bradley’s Live WebClass:

Interested in diving deeper into these concepts? Register to attend the next Operator to Owner WebClass. Gain access to tools and strategies designed to help your business run without you.

Register Here at BlueprintOS.com

Connect with Bradley:

• LinkedIn: Bradley Hamner
• Website: Above The Business Podcast

Listen in, take notes, and start leading yourself first!

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

Welcome back to part two of our three-part series on the major challenges small business owners face. Last week, Bradley covered the issue of lack of clarity, emphasizing how crucial it is to know your numbers and establish a clear vision. Today, he dives into the second core problem: the lack of systems and processes.

Bradley shares his personal journey of discovering the importance of systems, starting from his initial experience reading The E-Myth to his transformative experience at Strategic Coach. You'll hear how he shifted from being the doer of all tasks to becoming the architect of his business. He also unpacks the concept of a business operating system, explaining how establishing structured playbooks can create clarity, reduce stress, and ultimately build a process-driven business.

If you've ever felt like your business is too dependent on you or key team members, this episode will offer actionable insights on externalizing your knowledge, documenting processes, and setting up your own BlueprintOS.

Key Takeaways:

• Why lack of systems is a major bottleneck for small business growth
• The mindset shift from being a doer to an architect of your business
• How structured playbooks can create clarity and reduce chaos
• The difference between a people-dependent business and a process-driven business
• Steps to begin documenting your business processes effectively

Resources Mentioned:

• The E-Myth by Michael E. Gerber
• Strategic Coach with Dan Sullivan
• The Ideal Team Player by Patrick Lencioni
• BlueprintOS Program

Next Steps:

Want to take the first step in creating a business that runs without you? Register for Bradley's biweekly live class where he teaches you how to build and implement your own business operating system.

👉 Register for the Operator to Owner Webclass: https://webclass.blueprintos.com

Stay tuned for next week's episode, where Bradley will cover the third core problem holding business owners back.

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Above The Business Podcast. https://todayapppro.com/

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

In this episode of The Above The Business Podcast, Bradley sits down with two powerhouse guests—Wes Adams and Tamara Myles—to dive deep into leadership, productivity, and creating organizations where people thrive.

Wes Adams, CEO of SV Consulting Group, brings his expertise in building high-performing teams and designing operating structures that empower leaders. As a researcher at the University of Pennsylvania, he explores the leadership practices that foster employee success.

Tamara Myles, an internationally recognized consultant, speaker, and author of The Secret to Peak Productivity, shares her insights on optimizing business performance. With experience working with global brands like Microsoft and Google, she integrates cutting-edge research into practical leadership strategies.

Together, they discuss:

✅ The intersection of leadership and positive psychology

✅ How to create an operating structure that drives results

✅ The Peak Productivity Pyramid and its impact on business performance

✅ Strategies for resilience and adaptability in leadership

If you’re looking to refine your leadership approach and build a thriving business, this episode is packed with actionable takeaways.

Connect with Wes Adams:

🔗 LinkedIn: https://www.linkedin.com/in/wesadams1/

🌐 Website: https://www.makeworkmeaningful.com/

Connect with Tamara Myles:

📖 Book: The Secret to Peak Productivity: https://www.amazon.com/Secret-Peak-Productivity-Performance-Everything/dp/0814433852

🎧 Tune in now and take your leadership to the next level!

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Above The Business Podcast. https://todayapppro.com/

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered.Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

In this episode, Bradley kicks off a new three-part series on the core problems that small business owners face. Building upon the previous three episodes, where he discussed the roadmap to business success, he now shifts focus to the most significant obstacles that hinder growth.

The first core problem? Lack of clarity.

Bradley explains how business owners in the $300,000 to $3 million revenue range often have a general idea of where their business stands and where they want it to go. However, this understanding is typically not well-documented, shared with the team, or structured in a way that ensures consistent execution. He introduces the concept of a business roadmap—understanding Point A (where you are today), Point B (where you're going), and the plan to bridge the gap—as the solution to this clarity issue.

Resources & Links:

• Listen to the previous three episodes on building a business roadmap.
• Join Bradley at The Quarterly when you register at https://quarterly.blueprintos.com
• Don't miss Bradley's upcoming webclass, Operator to Owner, and save your seat at https://webclass.blueprintos.com

Next Episode: Stay tuned for next week’s episode, where Bradley will tackle the second core problem small business owners face.

Rate & Review

Subscribe to Above the Business for more insights from industry leaders who are transforming the way businesses operate. If you enjoyed this episode, leave a review and share it with a fellow business owner!

Thanks to our sponsors...

BlueprintOS equips business owners to design and install an operating system that runs like clockwork. Through BlueprintOS, you will grow and develop your leadership, clarify your culture and business game plan, align your operations with your KPIs, develop a team of A-Players, and execute your playbooks. Register to join us at an upcoming WebClass when you visit www.blueprintos.com!

Autopilot Recruiting is a continuous recruiting service where you’ll be assigned a recruiter that has been trained to recruit on your behalf every business day. Go to www.autopilotrecruiting.com to get started.

Coach P found great success as an insurance agent and agency owner. He leads a large, stable team of professionals who are at the top of their game year after year. Now he shares the systems, processes, delegation, and specialization he developed along the way. Gain access to weekly training calls and mentoring at www.coachpconsulting.com. Be sure to mention the Above The Business Podcast when you get in touch.

TodayApp is a corporate approved app that allows you to build custom activities and track all your commissions and bonus structures, and integrates perfectly with your CRM. It can even manage your employees’ time, track production, have a leaderboard with metrics, and more. Contact Today App and for a custom demo and let them know you heard about them on The Above The Business Podcast. https://todayapppro.com/

Club Capital is the ultimate partner for financial management and marketing services, designed specifically for insurance agencies, fitness franchises, and youth soccer organizations. As the nation's largest accounting and financial advisory firm for insurance agencies, Club Capital proudly serves over 1,000 agency locations across the country—and we’re just getting started. With Club Capital, you get more than just services; you get a dedicated account manager backed by a team of specialists committed to your success. From monthly accounting and tax preparation to CFO services and innovative digital marketing, we’ve got you covered. Ready to experience the transformative power of Club Capital? Schedule your free demo today at club.capital and see the difference firsthand. Don’t forget to visit club.capital and mention you heard about us on the Above The Business podcast!

Most businesses fail—but why? And more importantly, how can you beat the odds? In this episode of The Above The Business Podcast, Bradley sits down with Steven Montgomery, the Founder and CEO of ResiBrands, to explore what separates successful businesses from those that don’t make it.

Steven shares his journey from dropping out of college to building a $100M home service franchise empire. He reveals why so many entrepreneurs struggle to get their businesses off the ground and how franchises offer a proven system for success. Through brands like That 1 Painter, GarageUp, and Varsity Exteriors, Steven is leading a blue-collar revolution—bringing dignity, innovation, and excellence to the trades.

He also discusses his recent partnership with Codie Sanchez, his passion for turning "want-repreneurs" into entrepreneurs, and what it takes to scale a business while maintaining quality. If you’ve ever wondered what it takes to build a thriving company that stands the test of time, this episode is a must-listen.

What You’ll Learn in This Episode:

✅ Why 96% of businesses fail—and the key mistakes to avoid.

✅ How franchises provide a structured path to business success.

✅ The story behind ResiBrands and its rapid growth.

✅ Why the trades industry is ripe for disruption and opportunity.

✅ The mindset shift from being an employee to an entrepreneur.

✅ How to go from 0 to 1 and take the first step in business.

Connect with Steven Montgomery:

🔗 ResiBrands Website: https://www.resibrands.com/

🔗 Steven Montgomery on LinkedIn: https://www.linkedin.com/in/steven-montgomery-7a452846/

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