Accelerate Your Business Growth

On this episode of Accelerate Your Business Growth, host Diane Helbig is joined by guest David Burkus as they dive into the topic of building the best team regardless of business size and structure. Burkus emphasizes the importance of encouraging team members to disagree and offer their own ideas instead of just following orders.

Throughout the episode, Burkus emphasizes the three key factors of high-performing teams: common understanding, psychological safety, and a sense of pro social purpose. They discuss the importance of clarity of tasks and clarity of person/empathy in improving team dynamics and effectiveness. Finally, Burkus offers practical advice for managing differences and conflict within teams, stressing the importance of focusing on the task and not personal insults.

One of the world’s leading business thinkers, Dr. David Burkus’ forward-thinking ideas and bestselling books are helping leaders build their best team ever. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured publication such as the Wall Street Journal and Harvard Business Review. A former business school professor, Burkus now works with leaders from organizations such as PepsiCo, Adobe, and NASA.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

Cyclical Nature of Team Building: "Anytime there's a new member of the team, whether that's a new vendor you're going to use, or whether that's a new member that you've hired, we need to go back to the basics and make sure that person has common understanding of all of their teammates."

Psychological Safety and Trust: "It only takes one time to diminish months or years worth of work building trust. So it's something we have to be kind of constantly vigilant about."

Pro Social Purpose: "Once it's set and established and we know how to tell the story of who is served by the work that we do, that's actually when the work gets fun, even though it's constant work."

— David Burkus 00:14:31

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On this episode of Accelerate Your Business Growth, we have dynamic entrepreneur and Forbes Business Council member Neha Naik as our guest. Neha shares her insights on conquering fear, celebrating failure, and the importance of embracing innovation. As someone who leads three successful companies, Neha emphasizes the significance of having a tough mindset and an innovation-driven approach, especially during challenging economic times. She also highlights the need for collaboration, networking, and leveraging technology to streamline operations and scale businesses effectively.

Neha Naik, a dynamic entrepreneur and Forbes Business Council member, leads three thriving companies: a premier recruitment agency, a respected sleep consultancy, and an innovative data analytics firm. Her diverse success, demonstrating robust leadership and market acumen, has made her a driving force in the business world, inspiring and influencing others with her visionary approach. Connect with Neha on Linkedin as well.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Importance of Innovation and Pivoting in Turbulent Times: "And the reason for that is you should always continue to strive to be dynamic, right? Because the minute you're stagnant, the minute you become comfortable and the minute you stop innovating, you are going to lack the competitive edge."

— Neha Naik 00:01:02

Overcoming Fear as an Entrepreneur: "Fear is a part of who you are as a human being, okay? Fear just never really goes away. We all have fears, and it's a psychological way for us to protect ourselves. It's a biological thing, right? If we did have fear, we'd all be jumping off a cliff because we wouldn't be scared of anything. Now, as an entrepreneur, though, you need to understand that while fear is a good thing, if you give it too much influence, it's going to hinder your growth because your ego wants to be stroked all the time. That's how human beings are. And if we let fear take control, we're actually empowering our ego, right?"

— Neha Naik 00:07:11

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On this episode of Accelerate Your Business Growth, host Diane Helbig invites guest Jodi Wellman to discuss the concept of living an astonishingly alive life with vitality and meaning.

Wellman also dives into the power of celebrating small wins and acknowledging progress towards big goals, as well as techniques for making Mondays more enjoyable and meaningful. The episode concludes with a discussion on the concept of "4000 Mondays" and the reminder to live fully and prioritize what truly matters.

Jodi Wellman, is a corporate executive turned advice giver for those who seek practical and actionable takeaways on how to Live Life to the Fullest TODAY because there might not be a TOMORROW!! She has a Masters in Applied Positive Psychology, is an Instructor for the Penn Resilience Program. She is also a columnist for PsychologyToday.com and the Founder of FourThousandMondays.com, a company dedicated to help those to stop squandering their life.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

Why Mondays Can Be Daunting: "We have more heart attacks, blood pressure is elevated on Mondays comparatively. There are more strokes, there are more occupational industries or injuries on Mondays."

— Jodi Wellman 00:04:23

How to Make Mondays Enjoyable: "We can design our weeks so that they can be full of the things that do give us that sense of vitality, engage in more hobbies, build in more fun during the week."

— Jodi Wellman 00:06:21

Feeling Stuck: "I need reinforcement myself, that we need to be the ones to take meaningful action... we have the reins. We're just afraid to use them in our lives."

— Jodi Wellman 00:08:57

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On this episode of Accelerate Your Business Growth, host Diane Helbig welcomes guest Kevin Herring to discuss the importance of information sharing and employee engagement in driving business success. They highlight how many organizations operate on a need-to-know basis, with frontline employees having the least access to information and authority. However, Kevin argues that this should change, as frontline employees need to be equipped to handle customer needs and challenges effectively. They emphasize the role of leadership in creating a system that supports employee motivation and engagement, with high trust, low control leaders having better experiences and higher performance from their teams. Kevin introduces the 6 C's of engagement - context, connection, control, commitment, communication, and competence - as crucial elements for fostering employee engagement and high performance.

Kevin Herring is founder of Ascent Management Consulting and a recognized expert in team and business unit turnarounds. He is creator of the 90-day Turnaround, a unique program for building great leaders and transforming any workgroup into a highly engaged, high performing team in just 90 days.

Kevin is a consultant, executive coach, published author, and keynote speaker. He has been published and quoted in Forbes, CFO, Talent Management, Workforce, and HR Executive among others. Find reports, tools, and more at Supercharge My Team dot com.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Impact of Workplace Systems on Employee Performance: "The reality is 80 to 85 percent of performance is determined by the system that people work in."

— Kevin Herring 00:01:15

The Power of Stance in Leadership: "What really holds leaders back is their stance about people, and their awareness of that stance."

— Kevin Herring 00:04:08

Myths about Leadership: "A leader's job is not to motivate people. A leader's job is to create the environment that creates the conditions that enable people to tap that inherent motivation that they bring to work with them."

— Kevin Herring 00:06:44

The Myth of Holding People Accountable: "Holding people accountable is really about pressuring them... But you won't get a high performing team by any stretch. I've never seen it happen."

— Kevin Herring 00:09:48

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On this episode of Accelerate Your Business Growth, host Diane Helbig welcomes guest Joshua Freedman, who shares his insights on navigating the challenges and disruptions caused by the pandemic. As the leader of a small nonprofit organization, Joshua recounts the impact the pandemic had on his own life and how it affected his children, highlighting the need for resilience and adaptability in these unprecedented times.

Joshua discusses the fight-flight-freeze response and its implications for leadership effectiveness, emphasizing the importance of building stronger systems and relationships. He draws parallels between strengthening IT security and the need to strengthen relational systems in businesses.

In closing, Joshua stresses the importance of recognizing the value of building stronger relationships and agility, and how it is not only vital for business success but also achievable with the right resources and mindset.

Joshua Freedman is a leading emotional intelligence researcher. He is also the CEO of Six Seconds, a global non-profit teaching people how to use emotional intelligence (EQ) to improve decision-making, performance, and relationships. His work focuses on cultivating a people-centered culture that strengthens leadership, sales, employee well-being, retention, and innovation. He's helped many organizations, including FedEx, Qatar Airways, the US Navy, P&G, Microsoft, Intel, Amazon, and the United Nations.

Be sure to explore the reports and case studies Joshua shared including State of the Heart research on global trends in emotional intelligence, New Business Case for Emotional Intelligence, and Case studies, including the pharma sales case.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Power of Emotional Intelligence: "Emotional intelligence is simply being smarter about feelings... it's really carefully using them in a way that's smart and literally at a neurobiological level, emotions are integrated into our thinking."

— Joshua Freedman 00:01:33

The Importance of Emotions in Decision Making: "We don't make decisions without emotions...Every single decision that we make, every single action we take, it's being influenced by emotions...If you wanna be rational, confront the reality human beings' emotions are a primary driver of how we work."

— Joshua Freedman 00:03:35

Generational Differences and Emotional Challenges: "From an emotional perspective, the younger you are in the last 3 years, the more emotionally challenging it's been."

— Joshua Freedman 00:11:45

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On this episode of Accelerate Your Business Growth, Diane Helbig welcomes Kimberly Best to discuss conflict resolution and effective communication techniques. Throughout the episode, they explore the importance of understanding triggers from past experiences, taking ownership of responsibilities, and not absorbing others' issues. They also emphasize the role of the stories we tell ourselves and the need to ask clarifying questions to prevent misunderstandings. The conversation delves into the practice of treating ourselves and others with respect and care, as well as the value of purposeful and intentional interactions. Kimberly Best highlights the learning process when acquiring new communication skills and the availability of resources for support. The episode stresses that conflict is normal and that it is essential to establish realistic expectations for human behavior.

Kimberly Best is a highly skilled mediator who believes in advocating for all parties involved in a conflict. With her training in conflict resolution, she uses a third-party neutral approach to help individuals find solutions without assigning blame. Kimberly values complete openness and transparency, ensuring confidentiality throughout the mediation process. She believes that everyone should have a voice and works towards building a future that aligns with the desired outcomes of all individuals involved, regardless of the problem or relationship area.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Power of Mediation: "It's not about blame. We're not looking for who's right and wrong. But looking for solutions and everyone has a voice."— Kimberly Best 00:00:59

"Separating People from the Problem: We can solve for the problem, not the person."— Kimberly Best 00:04:18

The Power of Listening: "Very often when we're disagreeing with someone, we're planning our next rebuttal and instead of listening... So we're listening to argue, we're listening to dispute them."— Kimberly Best 00:05:41

The Power of the Story We Tell Ourselves: "The biggest driver of conflict is the story we tell ourselves. In the absence of facts, we make up a story. And whether the story is true or not, we hold on to it like it's true."— Kimberly Best 00:07:56

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On this episode of Accelerate Your Business Growth, Mike Linton joins our host Diane Helbig to delve into the importance of delivering on brand promises and providing a good customer experience. We discuss how building personal relationships with customers is valuable but not as crucial as meeting customer expectations. We explore the misconception that cheap prices alone can retain customers, highlighting the significance of quality and value. Additionally, we discuss the potential loss of customers due to inconvenient processes and the need to adapt to online ordering and delivery options.

We emphasize the value of loyal customers and the effort required to replace them if lost. Balancing present sales with long-term success is crucial, as the brand plays a vital role in competing in the marketplace. We discuss the advantages of being in the middle in terms of adopting technology and the drawbacks of being on the back or front end.

Mike started his career at P&G in brand management and can probably do laundry better than anyone you know. He led marketing at 5 companies including Best Buy, Farmers Insurance and eBay.Mike hosts a podcast called CMO Confidential - an unfiltered 360 degree view of the Chief Marketing Officer position - the most dangerous job in business. He's committed to helping companies and CMO's get the most out of their marketing.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Importance of Long-Term Success: "To succeed you need to drive the sales that at least meet your financial goals this year, but you need to set up for the long term...we have to make this year's plan, but we also have to set up how we're gonna make next year's plan."

— Mike Linton 00:00:5900

Key Components of Building a Successful Brand: "In my mind, there's probably 4 key components. And the first is really what is your brand? Like, what do you do? How do you do it? And are you consistently doing it? So the brand is really an offer to do something, and then people portray that brand in their head as That brand provides a service or a value to them."

— Mike Linton 00:02:0000

Customer Retention: "Your best source of sales is retention. Because you've already paid all the acquisition."

— Mike Linton 00:05:3100

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On this episode of Accelerate Your Business Growth, host Diane Helbig speaks with Glade Holman, a coach and consultant for senior leaders and teams. Glade shares valuable insights on how to receive feedback well and turn it into an advantage. Glade emphasizes the importance of framing feedback as advice or direction instead of criticism, and he suggests asking for advice instead of feedback. The episode also touches on how to avoid triggering the amygdala, how to receive feedback in a way that benefits the individual, and how to ensure feedback is given in a way that results in growth and improvement, among other things. With critical tips like this, mastering the ability to receive feedback is a determining factor in achieving career aspirations, and this episode provides valuable insights in this regard.

Glade Holman is an expert in helping people grow through feedback. He believes that in order for people to grow, they need feedback because they cannot see themselves through their own eyes. However, not everyone has access to expert feedback givers. And although organizations spend time, effort, and money training people how to give feedback, Glade believes that the best way to train someone how to give feedback is to first teach them how to receive it. Glade's focus is on helping people learn how to gather feedback and use it regardless of the expertise of the person giving it. He believes that learning to receive feedback well makes it much easier to give it. Glade thinks that organizations miss the boat when they spend all of their time training people how to give feedback, and that the emphasis should be on teaching people how to receive it.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Importance of Receiving Feedback: "I think organizations miss the boat when they spend all of their time training people how to give it. Because I think the best way to train someone how to give feedback is to first teach them how to receive it."

— Glade Holman 00:01:12

The Importance of Learning to Receive Feedback: "To me, it's the determining factor of your rate of progress and of your actually achieving your aspirations or not is your ability to receive feedback. And if you can learn that earlier, all the more power to you, because you're much more likely to achieve what you'd like to out of your career."

— Glade Holman 00:03:55

How to Give Constructive Criticism: "Anything I can do that makes it more likely for them to let it get into their head where they can work with it. I'll do. And people are much more open to advice than they are to criticism."

— Glade Holman 00:24:20

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On this episode of Accelerate Your Business Growth, Diane Helbig talks to Steve Fretzin about the right way to approach sales. They discuss the importance of gathering all information before solving problems, presenting solutions effectively, and building trust when discussing money. The conversation also covers the value of networking with specific targets and qualifying potential clients before establishing a business relationship. Steve's book, "Succeed Without Selling," is the basis for his methodology of Sales Free Selling, which emphasizes developing a relationship with the buyer before attempting to make a sale. The episode provides listeners with practical tips on improving time management and qualifying prospects, and a deeper understanding of the importance of asking questions and building trust in sales conversations.

Driven, focused and passionate about helping attorneys to reach their full potential, Steve Fretzin is regarded as the premier coach, skills trainer and keynote speaker on business development for attorneys.

Over the past 18 years, Steve Fretzin has devoted his career to helping lawyers master the art of business development to achieve their business goals and the peace of mind that comes with developing a successful law practice.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

Sales Strategies: "Instead of convincing and selling and pitching and all that, he was talking about things like building relationships and asking questions and listening and qualifying and trying to figure out if there's a fit."— Steve Fretzin 00:02:05

The Importance of Knowing When to Say No: "It wasn't because I didn't want the money or the business. It was because I finally realized that I would be chasing after this guy for a year and putting him into a business that wasn't a fit."— Steve Fretzin 00:05:15

Sales Free Selling: "Nobody likes to be sold. It's more fun to buy."— Steve Fretzin 00:06:29

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On this episode of Accelerate Your Business Growth, host Diane Helbig sits down with guest Jason Barnard to discuss building a successful SEO strategy. Jason shares his process, called the kalicube process, which focuses on identifying available resources and aligning them to what the audience is looking for to project the right solutions to Google and build an entire digital and SEO strategy around it. The conversation delves into building credibility through clear messaging and marketing tactics, and identifying one's brand and resources to serve the audience. They also cover the importance of understanding one's own business offerings and credibility to effectively communicate with clients. Key takeaways include the importance of creating videos and adding subtitles, giving Google more clues through packaging elements, and focusing on branding, marketing, and SEO in that order. Tune in for expert insights on building a successful SEO strategy and growing your business online.

Jason Barnard is the CEO of Kalicube. He is also an entrepreneur, author and digital marketer who specialises in Brand SERP optimisation and Knowledge Panel management. Jason uses the pseudonym "The Brand SERP Guy" for his professional work!

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

The Importance of Demonstrating Credibility to Google: "What the machine is trying to do is understand who you are, what you do, and which audience you serve. Figure out if you're credible as a solution, and figure out if you actually have the correct solution..."— Jason Barnard 00:05:07

Achieving AI Credibility: "When you search Calicube, Google, its new generative AI, comes up with the perfect description and the perfect follow up questions because of the way we set up our entire understanding, credibility and deliverability system. If we think back to what I was saying earlier on, we make sure Google understands who we are, what we do and what we offer. It knows that we're a credible solution and we've got deliverable content that is useful to it and to its users."— Jason Barnard 00:11:56

How to Solve Duplicate Content Issues: "Your best bet is to be the decisive person. You say, Right, okay, I've got these two pages. I will either choose one or I will merge them, create one single page that actually solves the problem completely, rather than two that half solved the problem."— Jason Barnard 00:20:46

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