The following guest sits down with host Justin White:

•   Corrina Carter – Owner and CEO, CMS Mortgage Solutions


Invest in Education and Training to Set up Broker Shops and Originators for Long-term Success

On top of owning a broker shop and her own consulting business, Corrina Carter routinely attends trainings. How can broker shops build an onboarding and training program that shortens the path to success for their originators?  Tune into Episode #52 of Good. Better. Broker. to hear how Corrina’s career-long commitment to education has helped her become the top-ranked broker in Virginia.

In this episode of the Good. Better. Broker. podcast, you’ll learn the value of training and education for originators regardless of experience level.


In this episode, we discuss ...

•   1:36 – Corrina on why she developed a new training and onboarding process
•   2:20 – How Corrina’s own experience impacted her commitment to training
•   3:02 – Corrina on why every LO should invest in annual training
•   3:51 – Corrina on how long it takes a new LO to build up their business
•   4:25 – How Corrina engages her new hires through training
•   4:57 – Corrina breaks down CMS’ onboarding and training program
•   5:53 – How Corrina determined her approach to training through hundreds of interviews
•   8:06 – Corrina explains the structure of her weekly training sessions
•   9:31 – How Corrina’s business became more efficient by reorganizing her processing desk
•   11:19 – Corrina on leading by example and how that trickles down
•   12:06 – Corrina explains her “33% rule” to build up a book of business
•   13:20 – Why LO’s shouldn’t be afraid to ask friends and family for business
•   14:45 – Why all the resources Corrina pours into training are worth it


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Justin White is UWM’s in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

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