Without a doubt, 2020 has been a year of pivoting, abandonment, and flexibility for most entrepreneurs. Chad Burmeister talks with Michelle Seger of SalesGlobe about where AI for Sales is being leveraged in the sales process after collaborating with hundreds of sales leaders. They also discuss how AI is being used in sales compensation, the compensation philosophy, the impact of COVID on the growth inside sales, and how technology must be integrated into various business strategies. They also put on their predictive glasses to talk about what 2021 could have in store for everyone, particularly in leveraging social media to empower marketing tactics, the shift of most businesses to actually help customers with their problems, and the importance of meaningful conversations in connecting with the target market.

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