At Work with The Ready

AUA: When Do Well-Meaning Checklists Turn Into Compliance Theater?


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Every org has process that started as protection and calcified into performance: boxes we check to prove nothing bad happened, rather than to help good work happen.

In this mini episode, Rodney and Sam respond to a listener trying to resist the "checklistification" of their org. They draw a line where good checklists turn bad and explore the limits for what checklists can—and can't—solve in your team's Twilight Zone.


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  • Mentioned references:

    • "Sunshine and Twilight Zones": The Ready's Depthfinding
    • Atul Hawande, author of The Checklist Manifesto
    • complicated vs complex
    • MECE (Mutually Exclusive, Completely Exhaustive)

    • Sound engineering and design by Taylor Marvin of ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Coupe Studios⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

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      At Work with The ReadyBy Rodney Evans and Sam Spurlin

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