Bill Shannon - Vice President of Post and Carrier Solutions at Pitney Bowes.  Bill is on the front lines of a long forgotten staple of communication, the mail.  That's right - not email, or vmail, but actual, physical mail.  Bill has been an integral part of the juggernaut that is Pitney Bowes for over 30 years. Pitney Bowes is a fortune 500 company that is nearly a century old and has managed to navigate through a world of change.  There is a lot we can learn from a company with such longevity!

What we learn in this episode:

• What really caused the decline in mail? It's not just technology and email!

• Have you ever asked yourself, exactly what is mail? You may not have realized but there are a number of different types of mail. Not just the letter you send your grandmother, or the junk mail you put straight in the trashcan.  There is a world of mail out there that is actually really interesting...we promise!

• What type of mail has actually been growing in popularity?

• What types of technology are used behind the scenes that help get mail where it needs to go?

• How does a big company like Pitney Bowes, or any company for that matter, succeed in this rapidly changing environment?