By Lindsay Lowe & Jen Booth
Welcome to Blondes in Business: A Luxury Beauty Business Coaching podcast! Get ready to unlock the secrets of success as we empower salon and spa owners with a powerhouse team to gift them more tim
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The podcast currently has 53 episodes available.
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What if the secret to your salon's success isn't more clients, but a better process? This episode explores the critical question of whether it's the clients or the service process that should come first. We start by unpacking the common misconception that more clients are the ultimate solution for salon growth. Instead, we highlight how improving client retention and enhancing the guest experience can dramatically boost your business. With only 25% of new guests typically sticking around, refining your approach to keep them coming back can transform your performance.
Next, we share actionable steps to create an inviting sales environment that naturally encourages clients to make purchases. From the importance of a consistent and warm greeting to giving new clients a salon tour no matter its size, we break down the elements that make clients feel comfortable and ready to buy. This reduces sales resistance and sets a positive tone, leading to increased client satisfaction and higher sales without the pressure.
Finally, we emphasize the power of building trust through service excellence. A thorough and consistent consultation can uncover clients' main concerns, allowing you to offer tailored solutions that lead to long-term satisfaction. Attention to detail during the service and recommending the right products for at-home maintenance further solidify client loyalty. By focusing on nurturing existing relationships, you can achieve sustained growth and build a rock-solid foundation for your salon's long-term success. Tune in for practical strategies to elevate your client experience and retention.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
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Ever wondered why some salons' social media captions captivate immediately while others fall flat? Discover the secrets of the CTC formula that's designed to transform your captions into compelling narratives. In our latest episode, we promise to equip you with actionable strategies for avoiding common pitfalls like overly salesy language and confusing jargon. By understanding your salon's ideal client—right down to their age, shopping habits, and hair challenges—you'll learn how to craft messages that resonate deeply and foster genuine emotional connections.
But that’s not all. Effective communication goes beyond just great captions. We delve into the core elements of building trust and forming meaningful relationships with your clients. Clear, simple communication, akin to explaining things to a fifth grader, can make a world of difference. We also explore how tools like the Hemingway app can aid in achieving this clarity. By following the CTC formula and strategically using testimonials, you'll see instant wins like increased bookings and a steady flow of ideal clients. Ready to elevate your salon's social media game and client relationships? Tune in now!
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
Could a simple team retreat revolutionize your salon business? Imagine a gathering so transformative that it enhances not only your team's professional skills but also their personal lives. This episode unpacks the secrets to creating an unforgettable salon retreat with a clear intention and unifying theme. We dive into mindset-focused retreats designed to spark transformational experiences, making your team stronger and more connected. By fostering a positive mindset, you'll see a ripple effect touching every corner of your business, from team performance to client satisfaction.
Join us as we share practical tips for planning cost-effective yet impactful salon retreats. We'll guide you through budgeting essentials, creative money-saving strategies, and how to blend education with fun to maximize team bonding. Learn how to balance insightful guest speakers with interactive activities that keep your team engaged and motivated. Plus, discover the importance of post-retreat feedback to continuously improve your future events. Tune in to harness the transformative power of a well-planned retreat and align it with your long-term business goals.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
What if you could transform your salon into a million-dollar business while enjoying a lifestyle of freedom, choice, and legacy? Join us as we unravel the secrets behind becoming a millionaire salon owner. This episode kicks off with the powerful concepts of visualization and manifestation, encouraging you to vividly imagine what millionaire success feels like. For salon owners, hitting the $1 million revenue mark is a crucial milestone, and we’re ready to share strategies to make it happen. Learn how to optimize guest experiences, refine your sales processes, and enhance your hiring practices to build a solid foundation for long-term growth.
Scaling your salon to millionaire success presents its own unique challenges, but fear not—we’ve got the roadmap. Discover the importance of establishing effective systems and maintaining profitability even as you grow. We’ll also discuss the potential of building additional assets like real estate to multiply your success. Finally, we highlight the importance of creating a synergy network by surrounding yourself with a stellar team, from internal staff to external advisors like coaches, financial planners, and attorneys. Ready to shape your millionaire journey? Tune in and take the first step towards transforming your salon business and making meaningful contributions to your community and industry.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
Imagine having the power to revolutionize your salon's social media presence, freeing up your time to focus on what you do best—creating stunning hairstyles and managing your team. This episode introduces Rebecca Harrison from Storm Salon Social, a game-changer in the beauty industry, who is transforming the way salons approach social media marketing. With her innovative strategies and passion for the industry, Rebecca shares her secrets on how to elevate a salon's brand by emphasizing team culture, specific services, and the importance of personal connections on social media platforms.
From her humble beginnings as a recruiter in higher education to working with beauty icons and leading major fashion shows, Rebecca's journey is nothing short of inspiring. She brings a wealth of knowledge on effectively showcasing hairstyling work through strategic social media practices. Rebecca also discusses her upcoming ventures at Paris and Milan Fashion Week, where she will spearhead a team of hair professionals, offering them an immersive experience. Her background in recruiting proves invaluable as she helps salons not only attract but also retain top talent through her strategic approaches.
Authenticity over sales is the mantra Rebecca lives by, and her advice is a beacon for salon owners overwhelmed by social media tasks. She offers practical tips and highlights the benefits of using specialized services for content creation and strategy. By personally visiting salons to gather content, Rebecca ensures a high-quality and personalized social media presence for each of her clients. Her dedication to simplifying social media management for salon owners is transforming lives and businesses, making this episode a must-listen for anyone in the beauty industry.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
Have you ever wondered why investing in luxury feels so rewarding? Join us as we uncover the magic behind luxury retail experiences and why they hold such a significant place in our hearts. We'll share our personal stories from iconic brands like Yves Saint Laurent and delve into the powerful emotional connections that elevate every purchase. Learn how thoughtful touches and exceptional service transform a simple transaction into a memorable experience. We reveal the secrets behind the allure of exclusivity, status, and indulgence that luxury brands masterfully create, inspiring businesses to adopt these practices to boost customer loyalty and satisfaction.
In our conversation, we also dive into strategies for crafting high-value experiences that your clients will never forget. Explore how taking your team on field trips to high-end stores can open their eyes to the true meaning of perceived value. Discover the importance of personalized service, asking the right questions, and developing dream plans tailored to each client’s desires. We highlight how salons can elevate their services by acknowledging clients by name, offering premium treatments, and designing inviting environments. By fostering a high-quality atmosphere, you can justify premium pricing and ensure every client feels like they're part of an exclusive club, much like celebrated luxury brands do.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
How can you transform a simple salon visit into a luxurious, unforgettable experience for your clients? Discover the secrets to mastering first impressions and creating an exceptional "wow" moment with personalized welcome tours in our latest episode. We break down the importance of a signature greeting that exudes warmth and consistency, ensuring every client feels like they belong from the moment they step through your door. Learn actionable steps such as maintaining eye contact, smiling, and using clients' names to cultivate a welcoming atmosphere, even for the newest team members, inspired by hospitality giants like Chick-fil-A and Ritz Carlton.
Dive deeper into the art of meaningful connections with clients during their salon tours. We offer strategies for using open-ended questions, finding commonalities, and providing genuine compliments to build rapport and emphasize client needs. Explore how to transform ordinary tour elements into engaging highlights that showcase your salon’s unique offerings and client-focused approach. Plus, we'll share valuable tips on maintaining a guest portfolio to enhance visits, sending personalized welcome texts and emails, and getting your team on board through role-playing and language games. This episode is packed with insights to elevate your salon's hospitality experience to new heights.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
Ever find yourself wishing you could clone yourself to get more done? You're not alone, and in this episode, we uncover strategies to make that dream come true without the magic of science fiction. Join us as Jen recounts her recent experience outsourcing a tech task on Fiverr, a simple but powerful move that saved her time and money. This story sets the stage for a broader discussion on the importance of focusing on high-value activities and the pitfalls of autopilot mode in both personal and business life.
We offer actionable insights on how to determine your true value and delegate tasks effectively. Learn the crucial step of calculating your hourly wage to make informed decisions about how you spend your time. By recognizing that seeking help is a smart strategy rather than a weakness, you'll be better equipped to set yourself and your team up for long-term success. Whether you're a salon owner or running another type of business, this episode is packed with tips to help you optimize your time and resources, ensuring you get the most out of every minute.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
What if the key to unlocking your team's full potential lies in how you give feedback? Join us in our latest episode, "How to Empower Everyone Around You: It's not Gaslighting, it's Lighting a Match," where we unveil the secrets behind using constructive feedback as a powerful tool for personal and professional growth. We'll guide you on distinguishing between genuine guidance and gaslighting, ensuring your words inspire and uplift rather than manipulate. Drawing from our own experiences, we'll share strategies that help feedback be seen as a form of love and support, helping individuals and teams reach new heights.
Next, we switch gears to "Creating a Positive Salon Environment," delving into the psychology of why people buy and how a supportive atmosphere can make all the difference. Learn how focusing on the positives can transform both client interactions and team dynamics, reducing anxiety and fostering empowerment through positive reinforcement. We'll discuss the fine balance of maintaining a supportive environment without veering into gaslighting, ensuring your salon remains a place where everyone can thrive. Tune in for insights that will help you create a productive and positive environment for both your team and your clients.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
Send us a text
What if understanding the spiritual essence of money could transform your financial future? In this episode, we unpack the three critical stages of wealth generation within the salon industry, starting with the implementation phase where mastering specific skills lays the groundwork for future success. We challenge conventional beliefs about money, shedding light on its true nature as a tool for exchange and freedom. By refining your technical abilities and adopting a fresh perspective on money, you'll be well-prepared for substantial financial growth.
Moving forward, we underscore the power of building a robust team to fuel financial success. Just like a football team needs diverse roles to win, a salon thrives with a multifaceted group of professionals including bankers, accountants, and coaches. Listen in as we discuss how a cohesive team can better manage client expectations and significantly boost earnings for service providers. We'll share insight into the growth stage, where stepping into educational roles and seeking additional support can elevate the client experience and income potential.
Finally, we dive into the art of communication as a cornerstone for building wealth and client loyalty. Effective communication not only unifies a team’s vision but also enhances the perceived value of services. We explore the pivotal role of mastering communication to foster both client and team loyalty, creating a thriving salon environment. Tune in for practical advice and inspiring anecdotes on how strong communication skills can lead to a more prosperous and harmonious salon business.
Do you have a question for Blondes in Business: Luxury Beauty Business Podcast? Send a text or leave a voicemail at 855.650.3445 or send us an email to [email protected]. We would love to hear from you.
Start growing in business and leadership with powerful tools, advice and resources in your inbox every week:
Learn more about The PHD Program Events:
Upcoming Events | Phd Program
Learn more about The PHD Program Coaching:
https://keap.app/contact-us/4732115411329800
Learn more about The PHD Program Business School for Salon & Spa Owners:
https://keap.app/contact-us/8468267787462617
Are you ready to go all in? Join The PHD Program:
Apply to Join Us! | Phd Program
Listen to all the Blondes in Business: Luxury Beauty Business podcasts anytime, anywhere here:
Podcast | Phd Program
The podcast currently has 53 episodes available.