Everyone says they do the best work and have the best customer service so what separates your shop? At K&M Collision in North Carolina Michael Bradshaw, the VP, talks about the things that makes their shop different including understanding the insurance policy and how the appraisal clause works and when to utilize that knowledge.
He had a session at the SE Collision Conference that was very popular and I see the industry moving in the direction of us, as shops, being responsible to educate our consumer on many different levels.

Connect with Michael Bradshaw  -
Email : [email protected]
K&M Collision Website: https://kandmcollision.com
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Jordan Hendler is someone you may have seen around in the last 20 years. She's the executive director of the Washington Metropolitan Auto Body Association, the Communications Manager for CIC, is part of SCRS Society of Collision Repair Specialists AND is president of Admin Concepts. Wow! That's a mouthful!

In the 4th interview of this series Jordan and I talk about ways the industry can get more involved, how you can grow your shop and your people and how passion is a differential for all things. Jordan is such a great asset to our industry!

Connect with Jordan Hendler  -
Email : [email protected]
LinkedIn: https://www.linkedin.com/in/jjhendler/
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

The 3rd interview of this series at the SE Collision Conference is with Thomas McFinch of I-CAR. I-CAR has shifted its focus from training to educating so what does that mean? Thomas talks about the pitfalls he sees a lot of shops fall into and the wonderful things he sees that are a necessary shift for our industry!

Connect with Thomas McFinch  -
Website: https://www.i-car.com/s/
Email Thomas: [email protected]
Call Thomas: 402.960.0847
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

The 2nd interview of this series at the SE Collision Conference is with Rachel Collector & Patrick Porter of Assured Performance - an OEC Company. We chat about the OEC "takeover" and what that means for you in shops. We also discuss what Assured Performance can provide a shop that you may not be taking advantage of including the VIP Card Program, education, the power of dealership relationships and what you can do in your shop to grow that relationship that works with what you are already doing, and maximizing those certifications!

Connect with Assured Performance or Directly with Rachel &/or Patrick  -
Website: https://assuredperformance.net
Email Rachel: [email protected]
Email Patrick: [email protected]
Rachel on Linkedin: https://www.linkedin.com/in/rachel-collector-218341a/
Patrick on Linkedin: https://www.linkedin.com/in/patrickporterms/
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

We kick off the next 14 episodes with an interview I had the pleasure of doing with THE Mike Anderson of Collision Advice! We will talk with the speakers and some of the sponsors of the SE Collision Conference so we can all have a taste of what those in attendance had the pleasure of experience first hand.

On today's episode Mike touches on several of the things he spoke about in his sessions:
1 - Utilize technology and give employees back more time
2 - When there is no communication, negativity fills the void
3 - Voice activated searches
4 - Competence leads to confidence
And more!

Connect with Mike Anderson at Collision Advice  -
Website: https://collisionadvice.com
Assistant's Email (Tiffany): [email protected]
Linkedin: https://www.linkedin.com/in/mike-anderson-1124ba48/
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Many of you shop owners have an idea of what you'd like for your shop when your children or a manager takes over but how can you guarantee that will happen? You also have goals for your shop in terms of success and finances so how do you create a plan and execute it so it becomes a reality?

We are talking with Matthew Di Francesco of High Lift Financial and he shares his process when helping shop owners with finances and succession planning.
His motto is:
Aligning Family and Business for Generational Wealth

Connect with Matt  -
Email: [email protected]
Linkedin: https://www.linkedin.com/in/matthew-difrancesco/
Facebook: https://www.facebook.com/difranFC
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Today we talk with Frank Rinaudo, owner of Frank's Accurate Body Shop in Slidell, Louisianna. I found Frank on LinkedIn and loved the videos he was making which showed the difference between an improper repair and a proper repair. As a non-DRP shop he understands the importance of education his guests and this was a way he could do so.
He also shares with us some great information on becoming a non-DRP shop if that's the direction you are thinking of going in your shop.

Full YouTube video showing a Tesla that was improperly repaired vs. a properly repaired Tesla:
https://youtu.be/FQ6moVzQfI8

Connect with Frank  -
Email: [email protected]
Linkedin: https://www.linkedin.com/in/frank-rinaudo-a117693a/
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Greg Lobsiger is a body shop owner out in Indiana at Loren's Body Shop where he does about $300k/mo which is about 3.5 cars/day or 65 cars/month. He says "It's not about creating dollars. I want to take money home. I work very hard. I want my technicians to make very good money. Without question, I want to take care of those people. I better make stinkin' good money and that is what it comes down to."
But how do you know if you are profitable in your shop?
Greg gives us some great takeaways and is a fantastic resource to help  figure out what our numbers should look like and how to do the calculations to see if you are profitable.

Technician Cost Equation:
For 4 months you take the total technicians average cost per week (gross pay) then divide by the billed hours average per week. This gives you the cost per billed hour.

Where you want to be...
Unloaded: 16%-18% of sales should be your technician cost
65% Labor GP - if you bill $50 worth of labor you should pay out $17.50 to your techs.
50% GP on Paint & Materials

Reach out to Greg and he'd be happy to help!

Connect with Greg  -
Email: [email protected]
Linkedin: https://www.linkedin.com/in/greg-lobsiger-105b4727/
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Rachel James started in the industry over 20 years ago and went from the dealer side to a technician and now is crunching numbers for body shop owners and their employees on a daily basis at her practice with Northwestern Mutual! Although most of us don't like talking numbers she helps shops and their employees budget, helps us to know what numbers we should be looking at, we talk a little about retirement and what I found most intriguing is something she can help you provide to key people called "Key Person Planning" where a specific, valuable employee can have a special benefit package! So interesting!

Reach out to Rachel for a free consult or to ask any questions!

Connect with Rachel  -
Email: [email protected]
Linkedin: https://www.linkedin.com/in/rachel-james-nm/
Instagram: https://www.instagram.com/skerryspice_/?hl=en
Phone: 603-718-4363
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

There are SO many hot topics in our industry right now so I grabbed my good buddy, Dominic Martino, who is owner of Gold Coast Auto Body with his brother, Mario.  We are talking about all of the things they are doing that has helped them be bigger and stronger than EVER as a non-DRP shop! Dominic's team is incredible and is doing a few things you may think of for your shop.

We are talking...rate increase, culture, Covid-19 changes and so much more.

Connect with Dominic  -
Email: [email protected]
Linkedin: https://www.linkedin.com/in/dominic-martino-8b0b2826/
Website: https://goldcoastautobody.com
_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

Subscribe to the Body Bangin' YouTube Channel: HERE

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

_____________________________

To suggest any topics of discussion, to be a guest on Body Bangin', or for sponsorship opportunities please email the Micki Woods Marketing team at [email protected]

Support the show

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at [email protected]

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134