In this **bonus** episode of the Org Design Podcast, host Amy Springer welcomes James Davis from The TSP Advisory to discuss the evolving roles and responsibilities within the Technology Services industry.

James shares insights on the transformation of Managed Services Providers (MSPs), Systems Integrators (SIs), and Value Added Resellers (VARs) as they adapt to new business models and client needs. He emphasizes the importance of organizational design in navigating growth challenges and optimizing team structures.

The conversation highlights the distinct characteristics of each model, the necessity for clear roles and responsibilities, and the financial metrics that guide successful operations. James also addresses common pain points that organizations face during periods of change and the value of a strategic, top-down approach to org design. Listeners will gain valuable perspectives on how to foster a healthy organizational culture by aligning team structures with business objectives, ultimately leading to improved performance and profitability. Tune in for practical advice and thought-provoking discussions on the future of organizational design in the TSP industry.

The TSP Advisory

https://thetspadvisory.com/

https://www.youtube.com/@UCnUB-fI2ePSlLCwpLaalNUg

https://creators.spotify.com/pod/profile/the-tsp-advisory/

https://podcasts.apple.com/au/podcast/tsp-advice/id1804239948

https://www.linkedin.com/company/thetspadvisory/

Functionly

https://www.functionly.com/

https://www.linkedin.com/company/functionly/

Org Design Podcast

https://www.functionly.com/org-design-podcast

https://www.linkedin.com/company/orgdesignpodcast

https://open.spotify.com/show/0Xw3bbEISDbSDO5WT8O7bu?si=1b35ee795fa84531

https://podcasts.apple.com/us/podcast/org-design-podcast/id1501527726