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Shannon from Property Assist joins us to explore how controlling behaviors in property management businesses can limit growth and create unnecessary stress for both owners and teams.

• Shannon's outsourcing business has expanded to Adelaide, Melbourne, Sydney, Brisbane, Gold Coast, Sunshine Coast, and Perth
• Controlling behavior often stems from high standards and unwillingness to try different approaches
• Team members with controlling tendencies typically feel stressed and overwhelmed
• Self-reflection is key to identifying if you're exhibiting controlling behaviors
• The difference between caring and controlling is important to understand in business relationships
• Property managers who are controlling with office processes are likely being controlling with clients too
• Different generations approach tasks differently but can still achieve the same results
• Trusting team members to make decisions empowers them and enhances their perceived value to clients
• Every business will have costs associated with mistakes - budget for these rather than creating a blame culture
• Business owners should focus on outcomes rather than micromanaging the journey
• Approach team support from underneath by asking "what do you need?" rather than demanding from above

If you need outsourcing solutions anywhere in Australia, reach out to Shannon and the Property Assist team, even if they're not yet operating in your specific area - they're always looking to expand.

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This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

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