After 12 successful years in commercial real estate, Emily Smith thought she had the perfect formula: be the most prepared, most knowledgeable person in every room. Then she started working w/ Lappin180.

In this candid conversation, Emily reveals how she completely transformed her approach by letting go of the "expert" persona that had defined her career. She shares the humbling process of recognizing that her success had come despite her attachment and scarcity mindset, not because of it.

Whether you're in sales, leadership, or any field where relationships matter, Emily's journey offers a refreshing alternative to traditional performance advice and a roadmap to more meaningful client engagements.

Do you view your calendar as a constraint or an asset?

In this episode, Dan and Pam discuss why your relationship with time is the foundation of high performance. They explore the zero-sum approach to time management, revealing why traditional time blocking doesn't work for most sales professionals and how to build the discipline to stop re-prioritizing in the moment. Learn practical strategies to stop wasting the ample personal time you have available each day and discover why the average employee is only productive for less than 3 hours in an 8-hour day. If you're ready to stop being average and start making real progress toward your goals, this conversation will transform how you think about and use your most valuable resource: time.

When was the last time you sat comfortably in silence during a sales conversation? 

In this episode, Dan Lappin and Pam Evanson explore the transformative power of giving prospects space to think. You’ll learn: 

• Why jumping in to fill every pause can cost you valuable insights

•  Practical techniques for creating space in your conversation, and 

• How to practice the art of detachment from labeling interactions as "good" or "bad." 

This episode will transform how you approach questioning in sales conversations and help you create the ideal conditions for prospects to share what's truly on their minds.

What hidden patterns from your past might be limiting your sales performance?

In this candid episode, Dan and Kristie share personal stories about how childhood experiences shaped their approach to business conversations. Dan reveals his journey from seeking validation to finding freedom in authentic interactions, while Kristie discusses reframing her view of tension from something negative to a positive force in sales dialogues. Discover how acknowledging and letting go of these inherited patterns can dramatically improve your effectiveness in challenging conversations. Plus, learn why creating positive tension is one of the most valuable services you can provide to prospects and clients. 

Have you ever felt like you were chasing the day? You know, that gap that exists when you set out to achieve or create something new, but you’re unsure if the different routines and actions you’re investing in will pay off. Your days include more uncertainty than normal because the new and different actions feel like you're taking a step back, not forward.

In this episode of Breaking Sales, Dan and Kristie share three practical adaptations that transform performance without adding stress: controlling only what's controllable (mindset, effort, actions); committing to non-negotiable work regardless of immediate validation; and separating professional responsibilities from personal identity. Using real-life examples, from sales outreach to fitness commitments, Dan and Kristie provide a framework for advancement that eliminates the weight of constant catch-up.

This episode offers practical wisdom for anyone looking to elevate their performance while eliminating the psychological burden that typically accompanies professional growth.

WARNING: Part II of this conversation might make you uncomfortable—especially if you've been in sales for more than 10 years.

When Dan asked a room of veteran salespeople with multiple 7-figure deals under their belts when they last practiced their sales conversations, the silence was deafening. Not a single hand went up.

These same professionals tell their children to practice constantly to improve, yet they've convinced themselves that their own development stopped being necessary years ago.

In this brutally honest continuation of their previous discussion, Dan and Pam expose the career-limiting belief that's preventing even top performers from reaching their next level: the dangerous assumption that training is only for beginners.

If you're satisfied with your current results, this episode isn't for you. But if you suspect you're capable of more and are willing to confront some uncomfortable truths about your approach to your craft, this might be the most important 20 minutes of your sales career.

What separates sustainable high performance from occasional success? Often, it's not the big moments, but the small daily practices that create the foundation for excellence. In this final episode with MJ Insurance Chief Growth Officer and President of Benefits Consulting Andy Vetor, we explore how intentional routines enable us to maintain focus, energy, and impact across multiple demanding roles. 

Through powerful examples—from daily thank you notes to running through chemotherapy—Andy demonstrates how routines become the backbone of resilience and purposeful leadership. Whether you're looking to elevate your sales performance, leadership impact, or personal growth, this conversation offers practical insights for making your daily habits work for you.

Ever notice how the more attached you are to someone's success (kids, friend, client, or prospect), the less likely they are to listen to and take your advice? 

Through stories from sales, leadership and parenting, MJ Insurance Chief Growth Officer and President of Benefits Consulting Andy Vetor talks about how slowing down and asking questions actually helps the other person take ownership of improving or making a change, and touches on the magic of helping them connect what they might gain or risk with the actions or non-actions that they are debating.

Do you know what it’s like to stay unwavering and fully committed to asking questions and seeking to understand the other person’s perspective, versus sharing expertise or having all the answers? That powerful shift from no longer making yourself the lead character in the conversation, and instead allowing the other person to take on that lead role. This is exactly what long time client and friend Andy Vetor, Chief Growth Officer and President of MJ Benefits Consulting has done throughout his career as a top producer and leader. 

Warning, if you’ve convinced yourself that competency is how you build trust and win business—you won’t like this episode. 

Ever wonder how you can learn to embrace those uncomfortable moments? You know— the ones that light the path toward where you want to be headed verses where you currently are. Whether a difficult conversation, new routine, or some new action. 

In this episode, Pam and Dan break down:

• What's really happening in your head during those pivotal moments

• Why labeling something as "hard" versus "uncomfortable" changes everything

• How to stop letting your primal brain run the show

• Practical ways to build mental toughness one moment at a time

• The difference between being "good" and being a true professional

If you're tired of letting important moments slip by and ready to start showing up differently, this episode will change how you think about those daily choices that ultimately alter your path.