In today's episode, Allan and Eric Welcome Jake Ingledue, the founder and owner of 417 Pest Solutions. Allan, Eric, and Jake discuss how effectively leveraging your resources by developing employees, delegating tasks, and creating systems, and processes will save time and energy, and help you build a culture of problem solvers.

In today’s episode, Allan and Eric answer the question “When is the customer wrong?” Sometimes customers are wrong and employees need to know how to handle them accordingly. In the pest control industry, having a “customer is always right” attitude can have a negative impact on your customer service team. In addition, it is important to set boundaries with your customer while still respecting their feelings. Educating your customers about pricing and service will ensure that you and your customer have win-win relationship.

In today’s episode, Allan and Eric welcome Todd Leyse. Todd the President of Adams Pest Control and has an incredible background in pest control. Todd discusses how he got into the pest control industry by coming into the business his dad started in 1971. When Todd stepped in, he immediately went into the Vice President role and added structure and leadership. He implemented a learning culture for Adam’s Pest Control, which optimized efficiency, productivity, and profit. In addition to teaching technical training, Todd advises that pest control companies should focus on their brand by being consistent. Consumers should know what to expect and what the outcome will be.

In today’s episode, hosts Allan Draper and Eric Bassett discuss how early entrepreneurs can grow their pest control company by finding what truly motivates them. Allan shares his start-up story and where he was headed career-wise before he started in the pest control industry. He also talks about things that were difficult for him in the beginning stages of being a business owner. In addition, Allan discusses why it’s so important to find your “why.” The earlier you find your “why” and create your core values for your company, the faster success will come.

In today’s episode, Allan and Eric discuss why and how you should build wealth with your pest control company. Wealth provides opportunities not only for you as an entrepreneur, but for your family and employees. Building wealth and having an abundance mentality, is one of the main responsibilities that come along with owning a pest control company. In addition, business owners must understand that their profit and loss statements provide critical information for building financial health and profitability.

In today’s episode, Allan and Eric welcome Mat Rogers. Mat is the COO of Lizard SEM, a digital marketing startup, designed exclusively for pest control companies. Mat has a diverse background in marketing and helped build Killingsworth Environmental with his father. Mat was the marketing genius behind the team that scaled Killingsworth from $6 million in revenue in 2012 to over twenty million in 2018. Allan, Eric, and Mat discuss the various marketing channels that will take your PCC to the next level. Depending on your marketing goals, budget, and target audience there are several ways to build your business. The best place to start is with this episode.

In today’s episode, Allan and Eric welcome Aaron Gonzales and Tony Gonzales, inventors of a product called AVERZION. AVERZION creates a barrier that is too smooth and slick for scorpions to climb or attach. It is a tile-like glaze that dries clear and is glass-like. Aaron and Tony discuss the benefits of offering supplemental services to help pest control companies grow, by working together and improving efficacy. Having multiple products and different revenue streams, allows your pest control company to increase revenue while reducing retreats.

In today’s episode, Allan and Eric welcome Dave Braness. Dave is a third-generation pest management professional with over 20 years of experience. He has held leadership positions in multiple facets of the Life Sciences industry which provides a vast understanding of all aspects; service, sales, marketing, research, and management. Allan, Eric, and Dave discuss current growing trends in the pest control industry. A recent survey identified that 85% of US households have some sort of pest issue, or had a pest issue within the last 12 months. In addition, there are over 20,000 open pest control jobs in the United States today. The PCC industry is growing and there is a market demand to grow your business in 2022.

In today’s episode, Allan and Eric discuss why replacing yourself by hiring is crucial to scaling your pest control company. As your business grows, your workload does too. A good sign of a successful business is how it runs when the business owner is not there. If your business cannot operate without you there, you may have created a job for yourself more than you created a business.

In today’s episode, Allan and Eric welcome Preston Peterson. Preston is the President at Ardent Pest Control.  Allan, Eric, and Preston discuss the recruiting process for finding valuable partners and employees. 

In addition, Preston discusses his leadership program and how he retains talent by providing his team with personal development opportunities outside of the business.