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We trace Bob’s journey from flipping houses to building a 300-door, low-drama property management company powered by policies, SOPs, and a separate maintenance engine. Along the way, we connect systems to personal freedom, from e-foils to a 54-mile ultra, and show how calm operations create room for big goals.

• shifting from flips to recurring revenue
• no-emergency culture and defined exceptions
• policies vs processes vs SOPs in Process Street
• remote team structure and CSR single contact
• why a financial analyst at 300 doors matters
• percentage-based fees and rent growth
• maintenance economics and separate entity strategy
• transparent disclosure and market-rate positioning
• steady organic growth with selective acquisitions
• EOS rocks, metrics, and the gain mindset
• fitness flywheel from 10K to 54-mile ultra

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