In this special episode ahead of January's Masterclass in Charlotte, The Leadership Advantage, host Jamie Falasz sits down with returning guest Cary Smith, CEO of Done Desk, an in-demand featured speaker at the event. Cary shares a preview of his session focused on transforming practice operations through repeatable, predictable, and efficient systems that not only manage risk, but improve performance and accountability. Tune in for a sneak peek on his session highlights such as:  

• Identifying and documenting key workflows
• The importance of building scalable processes to reduce risk and error
• Real-world strategies for improving operational consistency
• Risk management and how to safeguard against costly mistakes

Whether you're leading a multi-location dental group or just starting to scale, an owner or associate, Cary’s insights offer a platform and clear roadmap to operational excellence. REGISTER FOR THE MASTERCLASS HERE