It’s ok because generally, these are people that are not in alignment with our new direction. We need to remember that neither party is wrong in this situation but we have come to a place where we have different goals. 

In many of these situations, we are already past the time when we should have grown in different directions. These breakups can be scary but the sooner we deal with them the better it is for our team because now they are free from the negativity stunting their growth. 

Manage these situations respectfully. These individuals likely helped to get the agency where it is today and we want to remain grateful for their contributions to our current state. 

We never know when our paths will cross again or when our goals will realign and we never want to burn a bridge or worse make others that stay feel like their contributions won't be valued and become silent. 

Steps and Processes on how to manage change in a hard market with increasing insurance rates: https://www.agencyperformancepartners.com/blog/customer-retention-in-insurance-how-to-handle-team-pushback-on-renewal-reviews

Grab our Personal Lines Renewal Call Checklist: https://share.hsforms.com/1wMHaLN7ZTLa1dPl9sy-NDg1beus

Get 15% off our renewal retention course to help guide your team through a proven process: CODE: RENEWAL https://www.agencyperformancepartners.com/agency-retention

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