This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Can you imagine the chaos of misclassifying your 1099 contractors as employees? Tune in to our latest episode, where Shannon Miller and Jamie Runco from Above All Cleaning in Northern California expose the hidden traps in 1099 compliance and FTC rulings within the cleaning industry. Learn from real-life scenarios that underline the necessity of vendor agreements and the crucial role of ensuring your contractors have their own general liability insurance. We dissect the labyrinthine rules and regulations to help you elevate your standards and dodge hefty fines, all while enhancing your business professionalism.

But that's not all—ever wondered how a small oversight with a yoga instructor could balloon into a fiscal nightmare? Shannon shares a gripping cautionary tale to illustrate the perils of neglecting labor laws, particularly those surrounding non-compete clauses for high-earning executives. We break down the latest regulatory changes and offer strategic advice for navigating these rules effectively, ensuring your business stays compliant and thrives. Join us for an episode packed with essential insights and actionable advice to stay informed and protect your cleaning business from legal pitfalls. Don't miss this opportunity to fortify your business knowledge and secure long-term success!

FTC website 
https://www.ftc.gov/news-events/news/press-releases/2024/04/ftc-announces-rule-banning-noncompetes

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What if you could transform your cleaning business by giving back to your community? Join Shannon Miller and special guest Jamie Rumco, the owner and president of Above All Cleaning, as she shares her inspiring initiatives like offering free cleanings to the elderly and those in unique circumstances. Discover how Jamie’s heartfelt approach not only supports those in need but also strengthens community bonds. Shannon delves into the importance of setting boundaries to ensure these generous acts are sustainable and resentment-free, providing actionable insights on how to balance business and benevolence.

Explore the impact of community-focused programs like Allen's Day and learn strategic ways to market your cleaning services while supporting vulnerable individuals. From Jamie’s successful buy-one-get-one-free promotion to the significance of grassroots marketing, this episode is packed with tips on how to engage with your local community and expand your business footprint. Whether you’re contemplating donation-based models or looking to participate in silent auctions, this conversation offers a wealth of knowledge on making a meaningful difference through your cleaning business.

If you are looking to purchase the "on Boarding paperwork" https://klean-freaks-university.newzenler.com/courses/basic-contract-bundle

Don't forget to apply for a full scholarship of the SSPCBA, sponsored by Klean Freaks Univeristy.com https://forms.gle/aVMS7GpLSkEsaoBM7

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever been left unpaid for a job you completed? Learn the secrets to safeguarding your cleaning business from financial instability with me, Shanon Miller, and my guest Jamie Runco from Above All Cleaning Services.

We dive into personal experiences and practical strategies that will keep your business afloat, from using a CRM system and enforcing a show-up fee to ensuring you keep a credit card on file for every client. You'll hear firsthand accounts of challenging situations and how Jamie and I turned these obstacles into opportunities for better business practices.

Imagine showing up for a cleaning job only to find a cancellation note, or facing a dramatic confrontation with a client undergoing AA who is refusing to pay. These are just a few of the real-life stories I share to illustrate the unpredictable nature of the cleaning business. You'll also hear about my experiences with an agoraphobic client and another who canceled abruptly due to a spontaneous remodel. These stories aren't just tales of woe; they're lessons in quick thinking, perseverance, and leveraging local connections to ensure payment and handle tough situations effectively.

Navigating legal procedures for payment disputes can be a minefield, but we've got you covered. Jamie and I discuss how transitioning from DocuSign to GetJobber for contract management and having clients sign off on authorizations can prevent disputes. Learn about the importance of clear policies, taking before-and-after photos, and conducting final walkthroughs to avoid post-service complaints. Don't miss the story of recovering nearly $2,000 from a client dispute and the emotional toll it took. This episode is packed with actionable insights and real-life examples to help you protect your business and ensure financial stability.

Don't forget to apply for a full scholar ship, of the SSPCBA-Sponsored by Klean Freaks University https://forms.gle/aVMS7GpLSkEsaoBM7

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered how safety protocols can truly make a difference in the cleaning industry? In this episode of Cleaning Business Life, Jamie Runco from Above All Cleaning shares the innovative measures she’s put in place to safeguard her team. From leveraging the Life360 app and Jobber CRM for real-time tracking to ensuring efficient emergency signaling, Jamie reveals how these tools enhance both operational efficiency and employee safety. We also take a poignant look at a tragic incident in Tempe, where a woman was discovered deceased in her office cubicle after four days, emphasizing the dire need for effective communication and regular check-ins.

Moreover, we dive into the critical training needed for extreme situations, such as encountering crime scenes or dealing with workplace violence. I recount a harrowing personal experience of an attempted kidnapping, underscoring the indispensable role of having a well-defined Standard Operating Procedure (SOP) and a detailed employee handbook. We further explore the unique challenges posed by power outages in regions with limited seasons, balancing the continuation of business operations with community sensitivities. Tune in for a wealth of insights and practical advice aimed at ensuring the well-being and preparedness of your cleaning staff.

Apply for the SSPCBA Scholarship, sponsored by Klean Freaks University.com
https://forms.gle/aVMS7GpLSkEsaoBM7

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What are the true costs of misclassifying employees as independent contractors? Join Shannon Miller and Jamie Runco from Above All Cleaning in Northern California as they break down the nightmare scenarios that can arise from 1099 misclassification. From staggering fines starting at $10,000 to the risk of going bankrupt, they share their personal experiences and emphasize the importance of due diligence and compliance with employment laws. Jamie opens up about her initial mistakes and highlights the necessity of hiring insured contractors to avoid costly errors.

Discover the wealth of support within the cleaning business community and the significance of networking to foster success. We shed light on the fine line between W-2 employees and 1099 contractors, and the benefits of consulting labor law attorneys for crafting non-compete agreements. Stay informed about tax laws and state-specific regulations to ensure your business remains compliant. This episode is packed with practical advice for hiring, onboarding, and maintaining clear communication with your team, serving as an essential guide for running a legally sound and thriving cleaning business.

Winner Announced 12.29.24 - Don't forget to apply for my 100% Scholarship, of my signature program, sponsored by Klean Freaks University here is the link: https://docs.google.com/forms/d/1ZDzs_f-rzvFmq93-0VkzMdfaNPINLjgVHEFqeJYiHRg/edit

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered if you should hire staff even when business is slow? Join us for an enlightening conversation with Jamie Runco of All Above Cleaning, who shares her transformation from solo cleaner to thriving business owner. Jamie's personal journey provides invaluable insights into bootstrapping your business, recognizing market demand, and the never-ending hunt for exceptional employees. We break down the strategies of bootstrapping versus saving up for payroll and emphasize the importance of fostering a strong company culture, compensating fairly, and aligning with core values during the hiring process.

This episode is packed with actionable tips on keeping your cleaning business growing through strategic hiring. Hear how Jamie underscores the significance of employee appreciation and continuous recruitment to avoid stagnation. Learn the benefits of networking within the cleaning industry to share resources and support each other during staffing challenges. Plus, discover why investing in mentorship and online courses can streamline your hiring process and guide you through business growth. Whether you're starting out or looking to expand, Jamie’s experience offers a roadmap to success.

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

What if acquiring cleaning clients from other businesses could either skyrocket your success or become your biggest regret? Join me, Shannon Miller, as I share both triumphant and cautionary tales from my own experience. In this episode, you'll uncover the secrets to understanding pricing disparities, the vital role of Non-Disclosure Agreements (NDAs), and the strategies for keeping a steady influx of both clients and cleaning technicians. From cherry-picking valuable clients to navigating the differences between residential and commercial contracts, you’ll gain actionable insights on how to negotiate and nurture these crucial relationships effectively.

But that's not all—building and maintaining strong client relationships is the cornerstone of a thriving cleaning business. Learn how to set clear expectations, secure client buy-in through signed agreements, and build trust through personal interactions. Find out how to handle difficult clients and understand the evolving role of AI in the service industry. Most importantly, discover why maintaining a positive and professional environment, even if it means refusing service to problematic clients, is essential for your success. This episode is packed with indispensable tips and strategies to ensure your cleaning business not only survives but thrives.

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered why you’re not getting paid what you deserve for cleaning large homes? Shannon Miller shares her personal experiences and unpacks the mindset of homeowners who are more concerned with penny-pinching than fair compensation. From navigating tricky client interactions to the necessity of charging for those extra services, this episode tackles the hard truths about maintaining firm pricing in the cleaning business. Learn how to stand your ground and ensure your efforts are rewarded appropriately, even when dealing with clients in upscale gated communities.

Ready to boost your business’s profitability? This episode’s second half is a goldmine of strategies for managing price increases seamlessly. Shannon reveals the benefits of the price increase bootcamp and the importance of collecting client emails for smooth annual adjustments. She also highlights valuable resources like the pricing blueprint masterclass and the cleaning contract bundle, designed to protect your income and support your cleaning techs. If you’re serious about stabilizing your income and managing client relationships effectively, tune in for actionable advice that will elevate your cleaning business to new heights!

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Kimberly's dog is about to welcome a litter of puppies, and that's just the beginning of our lively discussion on staying healthy while keeping homes spotless! Join Kimberly Gonzalez and me, Shannon Miller, on this episode of Cleaning Business Life as we share our personal stories and expert tips on how to maintain your physical well-being amidst the rigors of cleaning. We dive into the unique challenges faced by those of us who are shorter in stature and reveal our secret weapon against injuries like carpal tunnel syndrome: stretching. You'll also hear about my own cleaning days when I was more physically fit and discover why yoga is not just for relaxation but a crucial part of prepping for those demanding cleaning tasks.

But that's not all—we're taking a deep dive into the importance of good posture and hydration. From shoulder stretches to wrist exercises, we provide practical tips to integrate into your daily routine, cautioning against certain moves like cat and cow stretches in clients' homes. We even bring in contemporary figures like Jennifer Garner to highlight the timeless significance of good posture. By the end of this episode, you’ll be equipped with simple yet effective habits that can elevate your cleaning routine to a "business clean" level while keeping you fit and healthy. Subscribe, share, and get ready to enjoy a cool, fit summer with us!

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie

This podcast is powered by Klean Freaks University.com — where real cleaners build real empires. From mop buckets to million-dollar systems, we teach you how to clean smarter, lead stronger, and scale faster.

Ever wondered how to keep your furry friends safe while running a cleaning business? In this episode of Cleaning Business Life, I, Shannon Miller, and my co-host Kimberly Gonzalez share our stories and expert tips on managing pet safety during cleaning sessions. From my dog Max, when I used to carry him around inside my mail bag inside of a store to  chicken Sally Mae who thinks she’s a dog, we highlight how pets are integral family members and discuss the delicate balance of ensuring their safety while maintaining a professional cleaning service. You'll learn the importance of securing pets and handling aggressive behaviors, all while avoiding potential liability issues.

We’re diving into the nitty-gritty of using cleaning products like essential oils around pets, with a focus on the safety of diluted eucalyptus oil. We also touch on the benefits of offering specialized pet-related services, such as cleaning pet bowls, and the challenges of dealing with tasks like cat litter boxes. Through real-life anecdotes of troublesome cats and mischievous birds, we underscore the necessity of firm policies and clear communication with clients to keep everyone safe and happy. Tune in for valuable insights that will help you run a pet-friendly and successful cleaning business.

Support the show

Thanks for tuning in to Cleaning Business Life — the podcast for cleaning business owners who want to build a profitable, sustainable company without burning out.

Hosted by Shannon Miller and Jamie Runco, each episode pulls back the curtain on what it really takes to start, grow, and scale a cleaning business — covering pricing, systems, leadership, boundaries, and the real conversations most people avoid.

🎧 New episodes 2x weekly
 📚 Resources, show notes, and programs: https://kleanfreaksuniversity.com

Because in life — and in business — clean is just the beginning.

— Shannon & Jamie