Discover the cornerstone of a successful dental practice as Dr. Paul Etcheson engages in a revealing conversation with Dr. Taher Dhoon and Chris Richards from Colorado Surgical Institute. We promise a deep dive into the lifeblood of dental practice success—the treatment team. Our guests shed light on the intricate dance of expertise, marketing, and team culture that elevates a practice from mundane to exceptional. Chris Richards, with his wealth of experience in treatment coordination, unravels the complexities of this nuanced role that intertwines sales acumen with heartfelt patient care. Together, we explore the power of a well-oiled treatment machine in transforming patient experiences and practice profitability.

Venture behind the scenes as we address the often-overlooked emotional roller coaster that accompanies internal restructuring in dental offices. Discover the artistry behind effective phone communication, a skill paramount to converting high-quality leads into loyal patients. The episode goes beyond the surface, offering strategies to vanquish burnout and streamline patient management, while emphasizing the critical nature of specialized training for front desk personnel. Our dialogue with Dr. Dhoon and Mr. Richards promises to arm you with the knowledge to navigate the delicate dynamics of team roles and the implementation of robust systems that are the foundation of a thriving dental practice.

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