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Richard and Caitlin talk about the book Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles. We also learn how to communicate your vision in one sentence, getting your team onboard, and empathizing with your upset patients despite what they may be saying.
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Take the next step: links.sharedpractices.com
Relevant resources: resources.sharedpractices.com
4.9
555555 ratings
Got questions for a coach? Ask them here: https://forms.gle/h97r1MHqi8pSp8zV7
Â
Richard and Caitlin talk about the book Raving Fans: A Revolutionary Approach to Customer Service by Ken Blanchard and Sheldon Bowles. We also learn how to communicate your vision in one sentence, getting your team onboard, and empathizing with your upset patients despite what they may be saying.
Â
Take the next step: links.sharedpractices.com
Relevant resources: resources.sharedpractices.com
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